Restaurant General Manager — Lead Operations & Profit

Workstream; Bourbonnais (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Papa John's in Bourbonnais, IL is seeking a proactive General Manager to oversee all restaurant operations, ensure quality products and exceptional service, and drive profitability. You will lead, develop, and coach a team, manage staffing, inventory, and compliance with company policies.

Responsibilities include controlling costs, achieving sales goals, maintaining safety standards, and delivering a positive customer experience in a fast-paced environment.

Qualifications

• Ability to lead restaurant operations and supervise staff.
• Experience in restaurant management or supervision.
• Willingness to enforce company policies, procedures and safety standards.

Responsibilities

• Provide quality products by building a quality system with team members; respond to customer concerns and reflect orders in service and product.
• Recruit and train staff to meet customer expectations; ensure proper staffing and conduct performance reviews.
• Manage sales goals, budgets, and marketing to build brand presence and drive revenue; train staff on products and sales execution.

Skills

Critical Thinking

Customer Focused

Developing Team Members

Flexibility

Initiative

Leading Team Members

Managing Execution

Cash Handling

Basic Accounting

Education

High school diploma or GED

Job description

Papa John's in Bourbonnais, IL is seeking a proactive General Manager to oversee all restaurant operations, ensure quality products and exceptional service, and drive profitability. You will lead, develop, and coach a team, manage staffing, inventory, and compliance with company policies.

Responsibilities include controlling costs, achieving sales goals, maintaining safety standards, and delivering a positive customer experience in a fast-paced environment.