Restaurant General Manager: Lead High-Performance Team

Taco Bell; Wareham (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Free meals

Gym memberships

Discounts on mortgages

Discounts on vehicles

Discounts on cell phones

401k retirement plan

Health benefits from day 1

Paid time off

Job summary

Taco Bell in Wareham, MA is seeking a Restaurant General Manager to lead a high-performing team and set the standard for guest experience. You will recruit, train, and mentor Team Members and Shift Leads, drive labor and food cost controls, and champion Taco Bell’s values in daily operations.

You will analyze financial performance, optimize schedules, and deliver exceptional service while motivating your staff to grow and advance within the brand.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Digital tools

Communication

Maintenance programs

Talent recruitment

Team development

Change management

Adaptability

Job description

Taco Bell in Wareham, MA is seeking a Restaurant General Manager to lead a high-performing team and set the standard for guest experience. You will recruit, train, and mentor Team Members and Shift Leads, drive labor and food cost controls, and champion Taco Bell’s values in daily operations.

You will analyze financial performance, optimize schedules, and deliver exceptional service while motivating your staff to grow and advance within the brand.