Restaurant General Manager - Lead Guest Experience & Operations

Fulenwider Group; Hickory (NC); Vor Ort; USD 60.000 - 85.000; Vollzeit

Zusammenfassung

Fulenwider Enterprises (KFC/Taco Bell) in Hickory, NC is hiring a Restaurant General Manager to direct daily operations, manage guest relations, and ensure compliance with company standards. You will oversee product prep, inventory, staffing, and financial controls to deliver high-quality service.

The role requires leadership, labor and cost management, and a focus on safety and hospitality in a fast-paced environment. High school diploma or GED preferred; college degree preferred.

Qualifikationen

• Dedication to providing exceptional guest service.
• Good communication skills and strong interpersonal abilities.
• Exceptional team building capability.
• Basic business math and accounting skills.
• Basic personal computer literacy.

Aufgaben

• Creates value for shareholders through efficient operations, appropriate cost controls, and profit management.
• Maintains highest level of quality, service, cleanliness and hospitality by interacting with guests during peak hours and ensuring menu items are available.
• Takes an active role in guest service and guest relations and participates in company marketing efforts.
• Controls day-to-day operations by tracking labor and product costs within targets; orders supplies; maintains inventory; plans weekly schedules; follows procedures for food handling.
• Maintains productivity by recruiting, training, and motivating hourly employees.
• Performs routine maintenance and minor repairs of equipment and facilities.
• Prepares and submits required reports using projection techniques and security measures.
• Recruits, interviews, hires, disciplines, and trains hourly staff; ensures safety and performance standards.

Kenntnisse

Guest service

Communication

Team building

Business math

Accounting skills

Computer literacy

Ausbildung

High school diploma or GED

College degree preferred

Jobbeschreibung

Fulenwider Enterprises (KFC/Taco Bell) in Hickory, NC is hiring a Restaurant General Manager to direct daily operations, manage guest relations, and ensure compliance with company standards. You will oversee product prep, inventory, staffing, and financial controls to deliver high-quality service.

The role requires leadership, labor and cost management, and a focus on safety and hospitality in a fast-paced environment. High school diploma or GED preferred; college degree preferred.