Restaurant General Manager - Lead Guest Experience

McDonald's; Galveston (TX); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay from $59,900–$70,385/年

Employee discounts and free meals

Paid vacation 15-25 days

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's is seeking a General Manager to lead daily operations of the restaurant, ensuring exceptional guest service and high standards. You will oversee food production, staff performance, and overall experience to drive profitability and guest satisfaction.

Successful candidates will have leadership experience, a strong customer-service orientation, and the ability to communicate effectively in a fast-paced environment.

Qualifications

• HSD or GED preferred.
• 1+ years' experience leading or developing others (military service acceptable).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Decision making in a fast-paced environment.

Responsibilities

• Lead the experience: manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Plan for success: proactively lead and manage all People processes including but not limited to: Recruiting, Hiring and Onboarding; Staffing; Performance Management.

Skills

Leadership

Customer service

Communication

Education

HSD or GED

Job description

McDonald's is seeking a General Manager to lead daily operations of the restaurant, ensuring exceptional guest service and high standards. You will oversee food production, staff performance, and overall experience to drive profitability and guest satisfaction.

Successful candidates will have leadership experience, a strong customer-service orientation, and the ability to communicate effectively in a fast-paced environment.