Restaurant General Manager — Lead Growth & Guest Experience

Jersey Mikes Subs; Snellville (GA); On-site; USD 55,000 - 60,000; Full time

Job summary

Jersey Mike's Subs in Snellville, GA is seeking a General Manager to lead daily operations and drive guest satisfaction. This exempt, salaried position emphasizes strong leadership, staff development, and adherence to brand standards while aiming to grow profits.

The role requires management of policy implementation, scheduling, and ongoing coaching. The candidate should demonstrate reliability, flexibility to work evenings and weekends, and the ability to boost sales while controlling costs in

Qualifications

• Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity.
• Reliable Transportation.
• Must be able to work nights and weekends.
• Extremely Professional Appearance.
• Ability to work in a fast paced, ever-changing environment.
• Take the initiative.
• Ability to handle multiple tasks Demonstrated ability to creatively organize and expand business opportunities.
• Desire to take ownership and increase weekly sales.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team, and staff to achieve restaurant goals.
• Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to employees and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.(Following the scheduling template based on store sales)
• Train and coach staff on customer services principles and practices.
• Follow KRG’s and Jersey Mike’s Subs policies and procedures, including those for cash handing and safety/security.
• Implement new marketing promotions.
• Conducting staff and weekly meetings.
• Identify employee weaknesses and retrain as necessary.

Skills

Interpersonal skills

Communication

Organizational skills

Leadership

Supervisory skills

Dependability

Professional appearance

Ability to work nights/weekends

Ownership mindset

Job description

Jersey Mike's Subs in Snellville, GA is seeking a General Manager to lead daily operations and drive guest satisfaction. This exempt, salaried position emphasizes strong leadership, staff development, and adherence to brand standards while aiming to grow profits.

The role requires management of policy implementation, scheduling, and ongoing coaching. The candidate should demonstrate reliability, flexibility to work evenings and weekends, and the ability to boost sales while controlling costs in