Restaurant General Manager: Lead Operations & Growth

Jersey-Mike; Valdosta (GA); On-site; USD 55,000 - 62,000; Full time

Job summary

Jersey Mike's Subs in Valdosta, GA is seeking a General Manager to lead daily operations, uphold brand culture, and drive customer satisfaction while maximizing profits. This exempt, salaried role demands strong leadership, strategic planning, and hands-on coaching of staff to achieve service excellence.

You will oversee scheduling, inventory, food safety, labor and cost controls, and implement company policies.

Qualifications

• Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity.
• Reliable transportation and ability to work nights and weekends.
• Professional appearance and ability to operate in a fast-paced environment.
• Take initiative and manage multiple tasks while driving sales.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team, and staff to achieve restaurant goals.
• Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to employees and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.
• Train and coach staff on customer services principles and practices.
• Follow KRG’s and Jersey Mike’s Subs policies and procedures, including those for cash handing and safety/security.
• Implement new marketing promotions.
• Conducting staff and weekly meetings.
• Identify employee weaknesses and retrain as necessary.
• Efficient in administrative duties: Weekly paperwork, crunch time inventory, product ordering, Zenput, marketing, scheduling and labor.

Skills

Leadership

Interpersonal skills

Communication

Organizational skills

Supervisory skills

Dependability

Maturity

Reliability

Initiative

Team leadership

Job description

Jersey Mike's Subs in Valdosta, GA is seeking a General Manager to lead daily operations, uphold brand culture, and drive customer satisfaction while maximizing profits. This exempt, salaried role demands strong leadership, strategic planning, and hands-on coaching of staff to achieve service excellence.

You will oversee scheduling, inventory, food safety, labor and cost controls, and implement company policies.