Store General Manager - Growth, Training & Guest Experience

Harri; Orlando (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

Jersey Mike's Subs is seeking a General Manager to lead store operations with a focus on sales, service quality, and guest satisfaction. This role oversees staffing, inventory, and training while maintaining store standards in a fast-paced environment.

You will drive performance, ensure safety and quality, and collaborate with the franchise owner and team to achieve business goals. A strong leadership mindset and commitment to excellent guest experiences are essential.

Qualifications

• High school diploma or equivalent required.
• 2 year QSR experience preferred.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Manage store sales and volume.
• Ensure quality of service and customer satisfaction.
• Oversee profit margins and cost controls.
• Create and manage staff schedules.
• Place inventory orders and monitor stock levels.
• Lead employee training and development.
• Set the tone by leading by example.
• Participate in management team meetings and strategy sessions.

Skills

Menu knowledge

Guest service

Team leadership

Education

High school diploma or equivalent

Job description

Jersey Mike's Subs is seeking a General Manager to lead store operations with a focus on sales, service quality, and guest satisfaction. This role oversees staffing, inventory, and training while maintaining store standards in a fast-paced environment.

You will drive performance, ensure safety and quality, and collaborate with the franchise owner and team to achieve business goals. A strong leadership mindset and commitment to excellent guest experiences are essential.