Growth-Driven Restaurant General Manager

Jersey Mikes Subs; Hiram (GA); On-site; USD 55,000 - 60,000; Full time

Job summary

Jersey Mike's Subs in Hiram, GA seeks a General Manager to lead daily operations, uphold brand standards, and drive guest satisfaction. This exempt, salaried role requires a strong leader to manage staff, control costs, and grow weekly sales.

The position includes a Manager in Training program (8–10 weeks, 360 hours) and a schedule demanding five days a week with 50 hours on average, including evenings and weekends.

Qualifications

• Strong leadership and organizational skills are required.
• Proven ability to coach and develop staff.
• Experience in managing restaurant operations and costs.
• Excellent communication and teamwork skills.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team, and staff to achieve restaurant goals.
• Consistently review operations and manage staff to identify problems and opportunities for improvement.
• Provide coaching and feedback to employees and assess performance regularly.
• Create a positive guest experience by delivering high-level service and exceeding expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Monitor product and labor costs to stay within goals.
• Train and coach staff on customer service principles and practices.
• Follow Jersey Mike's Subs policies including cash handling and safety/security.
• Implement new marketing promotions.
• Conduct staff and weekly meetings.
• Identify employee weaknesses and retrain as necessary.
• Handle weekly paperwork, inventory, ordering, scheduling, and related admin duties.

Skills

Leadership

Communication

Operations Management

Staff Training

Scheduling

Budgeting

Customer Service

Problem Solving

Team Leadership

Coaching

Tools

Zenput

Job description

Jersey Mike's Subs in Hiram, GA seeks a General Manager to lead daily operations, uphold brand standards, and drive guest satisfaction. This exempt, salaried role requires a strong leader to manage staff, control costs, and grow weekly sales.

The position includes a Manager in Training program (8–10 weeks, 360 hours) and a schedule demanding five days a week with 50 hours on average, including evenings and weekends.