Restaurant General Manager - Lead Growth & Guest Experience

popeyes; Illinois; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Leadership development

Bonus opportunities

Competitive compensation

PTO ( Paid Time Off)

Medical, Dental and Vision benefits

Discounted meals

Positive team culture

Job summary

Popeyes Louisiana Kitchen in Illinois is seeking a General Manager to lead daily restaurant operations, drive guest satisfaction, and grow sales. You’ll recruit, train, and coach a diverse team while maintaining high standards of food quality, safety, and service.

This role requires 3–5 years of restaurant management, strong leadership, budgeting and P&L understanding, and flexibility to work nights and weekends. We offer career growth, rewards, and a culture that values teamwork and inclusion.

Qualifications

• 3–5 years of restaurant management experience, ideally as a General Manager or Assistant General Manager.
• Strong leadership and team-building skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Financial and business acumen, including understanding of P&L statements.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Lead all daily operations of the restaurant, ensuring high standards in food quality, guest service, and cleanliness.
• Recruit, hire, train, and develop top talent for all team positions.
• Motivate and coach team members and managers to achieve goals and deliver an exceptional guest experience.
• Oversee inventory management, food and labor costs, and financial performance.
• Ensure compliance with all health, safety, and sanitation standards.
• Drive sales growth and profitability through operational excellence and local marketing.
• Manage scheduling, payroll, and administrative tasks efficiently.
• Build a positive team culture that reflects Popeyes values.

Skills

Leadership

Team Building

Communication

Financial Acumen

Guest Service

Education

High school diploma or equivalent (Bachelor’s degree a plus)

Job description

Popeyes Louisiana Kitchen in Illinois is seeking a General Manager to lead daily restaurant operations, drive guest satisfaction, and grow sales. You’ll recruit, train, and coach a diverse team while maintaining high standards of food quality, safety, and service.

This role requires 3–5 years of restaurant management, strong leadership, budgeting and P&L understanding, and flexibility to work nights and weekends. We offer career growth, rewards, and a culture that values teamwork and inclusion.