Restaurant General Manager – Lead Growth & Guest Experience

popeyes; Illinois; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Leadership development

Bonus opportunities

Competitive pay

Paid time off

Medical/dental/vision

Meal discount

Inclusive culture

Job summary

Popeyes is seeking a General Manager to lead our restaurant operations with a focus on guest experience, quality, and financial performance.

You’ll recruit, train and develop a high-performing team, manage schedules and payroll, and drive sales growth through outstanding service and local marketing. This role demands strong leadership, excellent communication, and hands-on operational excellence.

Qualifications

• Leadership and team-building abilities.
• Strong communication and problem-solving skills.
• Good decision-making and financial acumen, including understanding P&L statements.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Lead all daily operations of the restaurant, ensuring high standards in food quality, guest service, and cleanliness
• Recruit, hire, train, and develop top talent for all team positions
• Motivate and coach team members and managers to achieve goals and deliver an exceptional guest experience
• Oversee inventory management, food and labor costs, and financial performance
• Ensure compliance with all health, safety, and sanitation standards
• Drive sales growth and profitability through operational excellence and local marketing
• Manage scheduling, payroll, and administrative tasks efficiently
• Build a positive team culture that reflects Popeyes values

Skills

Leadership

Team-building

Communication

Problem-solving

Decision-making

Financial acumen

Education

High school diploma or equivalent

Bachelor’s degree a plus

Job description

Popeyes is seeking a General Manager to lead our restaurant operations with a focus on guest experience, quality, and financial performance.

You’ll recruit, train and develop a high-performing team, manage schedules and payroll, and drive sales growth through outstanding service and local marketing. This role demands strong leadership, excellent communication, and hands-on operational excellence.