Restaurant General Manager: Lead Growth & Guest Experience

Benihana - Cleveland; Cleveland (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Voluntary Short Term Disability

401(k) Plan – Traditional and Roth

Employee Dining Discounts & Onsite Meа

Paid Time Off

Employee Assistance Program (EAP)

Commuter and Dependent Care Benefits

Job summary

Benihana - Cleveland is seeking a General Manager to lead daily restaurant operations, drive guest satisfaction, and ensure profitability while upholding brand standards. You will oversee team leadership, labor and costs, and collaborate with marketing in a high-energy, high-volume setting to develop talent and sustain exceptional service.

This role offers industry-leading compensation with performance bonuses, a comprehensive benefits package for full-time staff, and growth opportunities in a

Qualifications

• 8+ years of leadership in high-volume dining.
• Proven ability to drive sales and manage budgets.
• Strong business acumen and decision-making skills.
• Passion for hospitality, guest engagement, and high-energy environments.
• Tech-savvy with experience in restaurant POS systems (MICROS, Aloha, OpenTable).
• Ability to thrive in a fast-paced, high-energy restaurant atmosphere.

Responsibilities

• Lead daily operations and drive financial performance.
• Maintain brand standards and guest satisfaction.
• Oversee all restaurant functions including strategy, marketing and risk management.
• Ensure compliance with safety and health regulations.
• Recruit, hire and develop top talent for a high-performance team.
• Monitor costs to maximize profitability and guest traffic.

Skills

Leadership

Budgeting

Guest experience

Hospitality

Strategic planning

POS systems

Tools

MICROS

Aloha POS

OpenTable

Job description

Benihana - Cleveland is seeking a General Manager to lead daily restaurant operations, drive guest satisfaction, and ensure profitability while upholding brand standards. You will oversee team leadership, labor and costs, and collaborate with marketing in a high-energy, high-volume setting to develop talent and sustain exceptional service.

This role offers industry-leading compensation with performance bonuses, a comprehensive benefits package for full-time staff, and growth opportunities in a