Restaurant General Manager - Lead, Drive Sales & Service

Wendy; Auburn Hills (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Wendy's in Auburn Hills, MI is seeking a General Manager to lead daily restaurant operations, mentor managers and crew, and uphold Wendy's standards of service, quality, and cleanliness. The role focuses on coaching staff, maintaining a positive workplace, and delivering a superior guest experience in a fast-paced environment.

The General Manager will drive sales, control costs, ensure food safety, and foster teamwork across all shifts, while meeting company goals and upholding Wendy's brand

Qualifications

• Experience supervising and managing restaurant staff.
• Previous restaurant experience required.
• Willing to work 50+ hours per week.

Responsibilities

• Interviews and hires team members.
• Manages safe working conditions.
• Maximizes store sales goals vs budget, including participation in marketing programs.
• Trains, monitors, and reinforces food safety procedures.
• Works with the leadership team to meet sales goals.
• Manages food and labor costs.
• Executes company policies and procedures.
• Monitors food inventory levels and orders product when necessary.
• Manages crew member employees in a manner that maximizes crew retention.
• Provides proper training for team members.
• Anticipates and identifies problems and initiates appropriate corrective action.
• Maintains fast, accurate service, provides excellent customer service, and meets and/or exceeds both company and customer expectations.
• Ensures continual improvement of Quality, Service, and Cleanliness

Skills

Restaurant experience

Staff supervision

Guest service

Professional appearance

Long hours

Job description

Wendy's in Auburn Hills, MI is seeking a General Manager to lead daily restaurant operations, mentor managers and crew, and uphold Wendy's standards of service, quality, and cleanliness. The role focuses on coaching staff, maintaining a positive workplace, and delivering a superior guest experience in a fast-paced environment.

The General Manager will drive sales, control costs, ensure food safety, and foster teamwork across all shifts, while meeting company goals and upholding Wendy's brand