Restaurant General Manager — Lead a High-Energy Team

Potbelly; Elmhurst (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive pay with annual raises

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA/HSA with Employer Contribution

Commuter Benefit Program

401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Corporate is hiring a General Manager in Elmhurst, IL. The role leads the shop, drives performance, and builds a welcoming team focused on customer experience.

The position offers a base salary range of $60,000 to $65,000 per year with bonus potential and a suite of benefits including health, dental, vision, 401(k) with company match, time off, and more. Strong leadership and food safety certification are required.

Qualifications

• Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred.
• Must pass and obtain a Food Safety Certification; Illinois applicants must become food safety certified within 30 days of employment.
• Strong written and verbal communication skills; ability to multitask and manage deadlines.

Responsibilities

• Train, coach, and develop all shop team members to realize their potential
• Assess staff abilities; create and implement development plans
• Interview, select and hire great people who represent Potbelly values
• Develop and maintain Good Vibes culture for attraction and retention
• Effectively schedule Associates, Certified Trainers and Shift Leaders
• Update communication board with critical shop information
• Hold regular meetings with key shop staff
• Effectively delegate tasks to team and ensure high standard of execution
• Ensure all security procedures are followed
• Ensure back-of-house procedural standards are met
• Count drawers and follow proper daily cash handling procedures
• Drive neighborhood shop marketing and promotions to maximize sales; recruit and market externally
• Control cost of goods, variances and inventories within the shop
• Create a marketing plan; lead local shop marketing to increase sales
• Must spend 80-90% of time on the shop floor (Front of House)
• Comply with health and safety standards for food, cleanliness and safety
• Handle customer complaints/issues
• Other duties as assigned

Skills

General Manager experience

P&L responsibility

Leadership and coaching

Tools

Microsoft Office

Job description

Potbelly Corporate is hiring a General Manager in Elmhurst, IL. The role leads the shop, drives performance, and builds a welcoming team focused on customer experience.

The position offers a base salary range of $60,000 to $65,000 per year with bonus potential and a suite of benefits including health, dental, vision, 401(k) with company match, time off, and more. Strong leadership and food safety certification are required.