Restaurant General Manager — Growth & Team Leadership

El Pollo Loco; Monterey Park (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

No overnight hours

Free meals during shift

Employee discounts

Tuition reimbursement

Medical + Dental + Vision Insurance

Paid vacation

Paid sick time

401(K) with company match

Employee Assistance Program

Life Insurance

Disability Coverage

Job summary

El Pollo Loco in Monterey Park, CA seeks a General Manager to lead a high-energy team and drive restaurant performance. You will oversee all operations, maintain quality standards, and work to meet sales and profitability targets while developing staff.

You will manage opening/closing, labor planning, and guest service excellence, ensuring compliance with company policies and procedures and promoting career growth within the company.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent (GED) preferred.
• Must be an EPL Assistant Manager or have the equivalent of 3 or more years of management experience, preferably in a restaurant environment.
• Possess and maintain a valid driver’s license and a reliable vehicle that may be used for company business.
• Must obtain Serve Safe Certification.

Responsibilities

• Strategically manages, coaches, and recognizes team member performance to drive efficient and effective restaurant operations.
• Executes and trains team on opening and closing procedures in alignment with El Pollo Loco policies, overseeing restaurant setup, food preparation, and cleaning processes.
• Optimizes labor and workforce planning through effective team deployment and scheduling in line with sales volume and labor hour targets.
• Provides hands-on support by ensuring proper coverage of all restaurant workstations and backup support during breaks as needed.
• Maintains focus on guest service and speed of service, educating the team on operational efficiency metrics and compliance with standards.
• Schedules workforce to provide required service levels based on sales projections and labor guidelines.
• Oversees hiring processes from interviews to references and new hire orientation to meet staffing requirements compliantly.
• Performs other duties as assigned by management to support restaurant operations.

Education

High school diploma or equivalent (GED)

3+ years of management experience in restaurant settings

Job description

El Pollo Loco in Monterey Park, CA seeks a General Manager to lead a high-energy team and drive restaurant performance. You will oversee all operations, maintain quality standards, and work to meet sales and profitability targets while developing staff.

You will manage opening/closing, labor planning, and guest service excellence, ensuring compliance with company policies and procedures and promoting career growth within the company.