Restaurant General Manager — Elevate Guest Experience & Growth

Lime Fresh Mexican Grill, Inc.; Miami (FL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Opportunities for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Lime Fresh Mexican Grill, Inc. is seeking an experienced Restaurant General Manager to lead operations and ensure every guest has a wonderful experience. You will oversee staff, recruit, training, and drive food quality while implementing the restaurant marketing strategy and menu development.

You will manage the full operation, deliver exceptional service, control costs, forecast needs, and maintain inventory, all while fostering a positive work environment and leading by example.

Qualifications

• 5+ years of experience as a Restaurant General Manager or similar role.
• 5+ years of experience in customer service management.
• Extensive food and wine knowledge.
• Familiarity with restaurant management software.
• Strong leadership, motivational and people skills.
• Good financial management skills.
• Excellent communication and interpersonal skills.
• Culinary school diploma or BS degree in Business Administration.
• May be required to travel for up to 4 weeks for training.

Responsibilities

• Manage and oversee the entire restaurant operation.
• Deliver exceptional guest services.
• Ensuring guest satisfaction.
• Plan new and update existing menus.
• Plan and develop the overall restaurant marketing strategy.
• Manage restaurant’s tech stack.
• Respond efficiently to customer questions and complaints.
• Organize and supervise shifts.
• Manage and lead staff.
• Develop hourly and salary staff.
• Hire new employees.
• Terminate employees when necessary.
• Training and evaluate staff performance.
• Manage food cost, forecast requirements, and maintain inventory.
• Manage restaurant supplies including smallwares.
• Control costs and minimize waste.
• Create and nurture a positive working environment.
• Implement innovative strategies to improve productivity, sales, and food quality.

Skills

Leadership

Communication

Team player

Problem-solving

Time-management

Customer service management

Great interpersonal skills

Education

Culinary school diploma

BS in Business Administration

Tools

Restaurant management software

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Job Description:

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services
• Ensuring guest satisfaction
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Manage restaurant’s tech stack.
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly and salary staff
• Hire new employees
• Terminate employees when necessary
• Training and evaluate staff performance
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies including smallwares
• Control costs and minimize waste
• Create and nurture a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality.

JOB REQUIREMENTS:

• Ideally, 5+ years of experience as a Restaurant General Manager or similar role
• Ideally, 5+ years of experience customer service management
• Extensive food and wine knowledge
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Culinary school diploma or BS degree in Business Administration
• May be required to travel for up to 4 weeks for training

Complete our short application today!