Restaurant General Manager — Elevate Guest Experience & Growth

Lime Fresh Mexican Grill, Inc.; Miami, Northern (FL, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Opportunities for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Lime Fresh Mexican Grill, Inc. is seeking an experienced Restaurant General Manager to lead operations and ensure every guest has a wonderful experience. You will oversee staff, recruit, training, and drive food quality while implementing the restaurant marketing strategy and menu development.

You will manage the full operation, deliver exceptional service, control costs, forecast needs, and maintain inventory, all while fostering a positive work environment and leading by example.

Qualifications

• 5+ years of experience as a Restaurant General Manager or similar role.
• 5+ years of experience in customer service management.
• Extensive food and wine knowledge.
• Familiarity with restaurant management software.
• Strong leadership, motivational and people skills.
• Good financial management skills.
• Excellent communication and interpersonal skills.
• Culinary school diploma or BS degree in Business Administration.
• May be required to travel for up to 4 weeks for training.

Responsibilities

• Manage and oversee the entire restaurant operation.
• Deliver exceptional guest services.
• Ensuring guest satisfaction.
• Plan new and update existing menus.
• Plan and develop the overall restaurant marketing strategy.
• Manage restaurant’s tech stack.
• Respond efficiently to customer questions and complaints.
• Organize and supervise shifts.
• Manage and lead staff.
• Develop hourly and salary staff.
• Hire new employees.
• Terminate employees when necessary.
• Training and evaluate staff performance.
• Manage food cost, forecast requirements, and maintain inventory.
• Manage restaurant supplies including smallwares.
• Control costs and minimize waste.
• Create and nurture a positive working environment.
• Implement innovative strategies to improve productivity, sales, and food quality.

Skills

Leadership

Communication

Team player

Problem-solving

Time-management

Customer service management

Great interpersonal skills

Education

Culinary school diploma

BS in Business Administration

Tools

Restaurant management software

Job description

Lime Fresh Mexican Grill, Inc. is seeking an experienced Restaurant General Manager to lead operations and ensure every guest has a wonderful experience. You will oversee staff, recruit, training, and drive food quality while implementing the restaurant marketing strategy and menu development.

You will manage the full operation, deliver exceptional service, control costs, forecast needs, and maintain inventory, all while fostering a positive work environment and leading by example.