Restaurant General Manager - Drive Growth & Guest Experience

Dairy Queen; Gainesville (TX); On-site; USD 52,000 - 67,000; Full time

Job summary

Dairy Queen in Gainesville, TX seeks an experienced restaurant leader to oversee all aspects of daily operations, financial performance, and staff development. You will ensure guest satisfaction, manage scheduling, and uphold company standards across service, cleanliness, and product quality.

Lead a team, work with the DM on game plans, and partner with community groups to boost sales while maintaining controllable expenses and strong profitability.

Qualifications

• Experience in restaurant management and operations.
• Ability to lead staff and drive performance.
• Strong customer service and problem-solving skills.

Responsibilities

• Oversees all areas of restaurant and final decisions on important matters.
• Ensures PRIDE systems and routines are part of daily operations.
• Develops and achieves the restaurant's game plan with the DM.
• Maintains guest service that meets company standards.
• Responds to customer complaints and resolves issues promptly.
• Manages labor schedules and staffing for all day parts.
• Oversees P&L to optimize profit and control costs.
• Trains and develops assistant managers and hourly staff.

Skills

Restaurant management

P&L management

Staff development

Customer service

Operations

Job description

Dairy Queen in Gainesville, TX seeks an experienced restaurant leader to oversee all aspects of daily operations, financial performance, and staff development. You will ensure guest satisfaction, manage scheduling, and uphold company standards across service, cleanliness, and product quality.

Lead a team, work with the DM on game plans, and partner with community groups to boost sales while maintaining controllable expenses and strong profitability.