Restaurant Operations Leader & Growth Driver

Dairy Queen; Albany (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Dairy Queen in Albany, TX is seeking a Restaurant General Manager to oversee the entire operation, including financial performance, production, inventory, personnel, sales and marketing, and to ensure compliance with owner and franchisor guidelines.

You will lead guest service to company standards, handle customer complaints promptly, work with local chamber and schools to boost sales, and train and develop managers and staff through performance reviews and ongoing feedback.

Qualifications

• Oversees all restaurant areas and makes final decisions on important matters.
• Ensures PRIDE systems and routines are used in day-to-day operations.
• Develops and achieves the restaurant's game plan with the DM.
• Ensures guest service meets company standards.
• Responds to customer complaints promptly to maintain satisfaction.

Responsibilities

• Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.
• Maintains effective scheduling and ensures adequate staffing for all day parts and sales volumes.
• Manages restaurant P&L to optimize profit, controls COGS, Labor and Controllables (semi-fixed expenses).

Job description

Dairy Queen in Albany, TX is seeking a Restaurant General Manager to oversee the entire operation, including financial performance, production, inventory, personnel, sales and marketing, and to ensure compliance with owner and franchisor guidelines.

You will lead guest service to company standards, handle customer complaints promptly, work with local chamber and schools to boost sales, and train and develop managers and staff through performance reviews and ongoing feedback.