Restaurant General Manager

Long John Silver's, LLC; West Virginia; On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Restaurant General Manager to oversee operations, ensuring compliance with standards and delivering exceptional service. This role involves managing team dynamics, maintaining a clean and safe environment, and implementing marketing strategies to boost sales. If you have a passion for leadership and customer satisfaction, this opportunity is perfect for you. Join a dynamic team where your contributions will make a significant impact on the restaurant's success and customer experience.

Qualifications

• An associate's degree or equivalent is required.
• At least one year of related experience or training is necessary.

Responsibilities

• Address and resolve guest inquiries and concerns for positive engagement.
• Recruit, hire, and develop team members while managing schedules.
• Ensure a safe, clean environment for employees and customers.

Skills

Team Management

Customer Service

Inventory Management

Financial Accountability

Effective Communication

Education

Associate's Degree

Job description

Join to apply for the Restaurant General Manager role at Long John Silver's, LLC

The Restaurant General Manager (RGM) ensures compliance with company standards across all operational areas, including product preparation and delivery, customer relations, restaurant maintenance, inventory management, team management, recruitment and retention, financial accountability, and delivering high-quality products and services to customers.

Key Responsibilities

• Address and resolve guest inquiries and concerns, ensuring positive engagement.
• Recruit, hire, develop, motivate team members, and manage work schedules.
• Maintain a safe, clean, and comfortable environment for employees and customers, ensuring restaurant cleanliness and equipment maintenance.
• Ensure proper storage, handling, preparation, and presentation of ingredients and menu items, with attention to food safety.
• Implement local marketing strategies to grow sales.
• Manage administrative tasks such as employee timekeeping, inventory, cash handling, and sales reporting.

Minimum Requirements

• An associate's degree or equivalent.
• At least one year of related experience or training.
• Ability to read and interpret safety rules, operating instructions, and manuals.
• Effective communication skills for interacting with groups of customers or employees.

Physical Demands and Working Conditions

This role requires standing, walking, talking, hearing, tasting, and smelling regularly. Handling, feeling, reaching, sitting, climbing, balancing, stooping, kneeling, crouching, or crawling may be necessary. The role may involve lifting up to 50 pounds occasionally. Vision abilities include peripheral vision and focus adjustment. Exposure to cooking fumes and moderate noise levels are typical.