General Manager - Southpointe Pavilns

Gap Inc.; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dynamic General Manager to lead a store team towards achieving key performance metrics. In this pivotal role, you will analyze results, drive sales growth, and foster a best-in-class customer experience. With a focus on talent development and operational excellence, you will create an inclusive environment while ensuring compliance with all standards. This position offers the opportunity to shape a high-performing team and make a significant impact in a leading retail environment. If you are passionate about retail and ready to take on a leadership challenge, this role is for you.

Qualifications

• 3-5 years of retail experience leading teams.
• Ability to communicate effectively with customers and employees.

Responsibilities

• Drive profitable sales and manage store budget.
• Build productive teams through coaching and feedback.
• Implement action plans for efficiency and productivity.

Skills

Retail Management

Customer Service

Team Leadership

Budget Management

Sales Forecasting

Time Management

Business Acumen

Education

College Degree

Job description

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store, including Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that deliver a best-in-class customer experience.

What You'll Do

• Analyze results, identify opportunities, and make decisions in collaboration with the leadership team to drive key performance indicators.
• Drive profitable sales through forecasting and scheduling.
• Manage store budget for daily operations in support of the P&L.
• Build highly productive teams through sourcing, selecting, and developing people.
• Be accountable for team performance through coaching and feedback.
• Teach and train to build capabilities.
• Lead the implementation and execution of all Standard Operating Procedures and initiatives.
• Create an inclusive environment.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Represent the brand and understand the competitors.
• Promote community involvement.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, nights, weekends, and holidays.
• Ability to travel as required.
• Business acumen skills.
• Established time management skills.
• Strong planning and prioritization skills.

About the company

Gap Inc. is the largest specialty retailer in the United States and is third in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.