Restaurant General Manager

McCalls Catering & Events; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k)

Paid time off

Team environment

Growth opportunity

Job summary

McCall’s Catering and Events in San Francisco is seeking a Restaurant General Manager to lead an upscale casual dining venture. You will oversee both front- and back-of-house operations, ensuring guest satisfaction and consistent standards while managing costs and performance.

The role demands hands-on leadership, strong financial acumen, and a focus on hospitality excellence. This is a key position with growth potential in a new and exciting concept.

Qualifications

• Minimum 3–5 years in restaurant management.
• Strong front- and back-of-house knowledge.
• Excellent food and beverage knowledge.
• Degree in Business Admin or Hospitality is a plus.

Responsibilities

• Lead day-to-day front- and back-of-house operations.
• Create a warm, professional experience for every guest.
• Support, coach, and motivate restaurant team members.
• Manage staffing, schedules, and shift organization.
• Handle guest feedback and resolve issues quickly.
• Monitor food, beverage, and service quality.
• Manage operational costs and reduce unnecessary waste.
• Oversee inventory needs and vendor relationships.
• Maintain food safety, sanitation, and workplace standards.
• Prepare revenue and expense reports.
• Support local events, marketing, and social media activity.

Skills

Restaurant management

Front- and back-of-house

Food & beverage knowledge

Leadership & people management

Financial management

POS systems

Education

Bachelor's in Business Administration or Hospitality Management

Culinary education (a plus)

Tools

Square

Toast

OpenTable

Job description

Restaurant General Manager – Upscale Casual Dining

Do you know how to turn a busy restaurant into a place guests genuinely want to return to? Are you the kind of leader who can bring out the best in a team while keeping service, standards, and numbers on track?

The role

McCalls' Catering and Events is looking for a Restaurant General Manager – Upscale Casual Dining to lead an exciting new San Francisco venture.

This is a hands‑on leadership role where you will be at the heart of the operation. From supporting your team during a busy service to keeping an eye on costs, quality, and guest satisfaction, you will help create a restaurant people enjoy working in and visiting.

Key Responsibilities

• Lead day-to-day front- and back-of-house operations
• Create a warm, professional experience for every guest
• Support, coach, and motivate restaurant team members
• Manage staffing, schedules, and shift organization
• Handle guest feedback and resolve issues quickly
• Monitor food, beverage, and service quality
• Manage operational costs and reduce unnecessary waste
• Oversee inventory needs and vendor relationships
• Maintain food safety, sanitation, and workplace standards
• Prepare revenue and expense reports
• Support local events, marketing, and social media activity

About our company

McCall’s Catering and Events is one of San Francisco’s well‑known catering businesses, with seven culinary‑focused cafés across the city. We’re all about great food, welcoming service, and creating an experience guests want to come back to.

The person

You will ideally have:

• 3–5 years of restaurant management experience
• Strong front- and back-of-house knowledge
• Excellent food and beverage knowledge
• Confident leadership and people‑management skills
• Strong organization, communication, and financial skills
• Experience with Square, Toast, OpenTable, or similar systems
• Food Handler and ABC certifications
• Good knowledge of food health and safety regulations
• A degree in Business Administration, Hospitality Management, or culinary education is a plus.

Covid Vaccination is required, with accommodations considered in line with applicable regulations.

• Health, dental, and vision coverage
• 401(k)
• Paid time off
• Supportive and collaborative team
• Opportunity to play a key role in a new venture
• Genuine scope to influence future growth