Restaurant General Manager

CMC Hotels; Raleigh (NC); Presencial; USD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Vacation

Paid Personal Leave

Paid Holidays

Medical Insurance (Blue Cross Blue SH)

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) with Company Match

Paid Training and Development

Monthly Incentive Opportunities

Hotel Room Discounts

Career Growth Opportunities

Resumo da oferta

CMC Corporation seeks a Restaurant General Manager for IL Falo Wood Fire Kitchen inside the Westin Raleigh-Durham Airport. You will lead kitchen and dining room operations, manage costs, and drive guest satisfaction in a hotel dining environment.

Ideally you bring 2+ years of Restaurant GM experience, OpenTable and Micros proficiency, and strong leadership with a focus on customer service. Flexible availability is valued.

Qualificações

• Associates degree plus 4 years related experience.
• 2+ years Restaurant General Management experience.
• Experience with OpenTable and Micros required.
• Hotel/restaurant experience in a modern casual Italian setting is a plus.
• Strong leadership and organizational skills.
• Clean background check and reliable transportation.

Responsabilidades

• Lead all operations of kitchen and front of house to ensure standards and policies are followed.
• Maintain high restaurant experience satisfaction and guest scores.
• Collaborate with executive chef on menu design and cost control.
• Control food, beverage and labor costs; monitor budget and revenue.
• Hire, train, supervise and develop staff; conduct counseling as needed.
• Ensure health, safety and beverage service regulations are met.
• Lead daily huddles and promote a sales mindset for the restaurant.

Conhecimentos

Leadership abilities

Customer service

Communication skills

Formação académica

Associate's degree

Ferramentas

OpenTable

Micros

Descrição da oferta de emprego

We are looking for an engaging and motivating leader to join our Team as the Restaurant General Manager of IL Falo Wood Fire Kitchen located inside the Westin Raleigh-Durham Airport.

We offer an array of benefits to include the following.

• Paid Vacation
• Paid Personal Leave
• Paid Holidays
• Medical Insurance through Blue Cross Blue Shield
• Dental, Vision, Life Insurance
• Short-Term & Long-Term Disability Insurance
• 401(k) Retirement Plan with Company Match
• Paid Training and Development
• Monthly Incentive Opportunities
• Hotel Room Discounts at participating properties
• Career Growth Opportunities within CMC Hotels

CMC Corporation is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full-service hotels. Our properties lead the market, consistently exceeding operational and financial expectations as well as the guest’s expectation of hospitality.

We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

Job Description:

Responsible for the overall operations of the kitchen and front of the house ensuring all standards and policies are enforced, to include food safety and regulations

Job Duties Include But Are Not Limited To

• Be a leader in all aspects – lead by example, by being proactive, by seizing all opportunities for growth both as leaders and departments.
• Maintain a satisfaction scores for Restaurant Experience.
• Work closely with executive chef and leadership in the creation and merchandising of attractive menu designs to attract a predetermined customer market.
• Implement effective controls of food, beverage and labor costs among all departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses.
• Hire, train, supervise, develop, discipline and counsel team members according to policies and procedures.
• Coordinate general cleaning tasks to adhere to health and safety standards.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Demonstrate positive leadership characteristics which inspire team members to meet and exceed.
• Order and purchase equipment and supplies.
• Continuously evaluate the performance and encourage improvement of the associates in the Restaurant. Plan and administer a training and development program within the department which will provide well trained associate at all levels.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Handle cash and payment procedures in such a way as to protect revenues and operating costs of the hotel.
• Open Table/Reservation Platform
• POS/Micros reporting and adjustments
• Attend mandatory meetings including daily huddles up and weekly/monthly staff meetings, etc.
• Lead a minimum of 2 “Daily Huddles” each week.
• Operate with a sales mindset in regard to promoting the restaurant.

Job Requirements

• Minimum Associates degree, plus 4 years work related experience
• Minimum 2 years Restaurant General Management experience
• Experience with Open Table and Micros a must.
• Previous experience working in a modern casual Italian restaurant a plus.
• Be self-motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Strong Leadership abilities and organizational skills, able to think outside the box.
• Clean background check, and reliable transportation a must
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.
• Operate traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express
• Understand using social media platforms.
• Previous experience in a Hotel Bar/Restaurant setting is highly desired.
• Flexible availability