Restaurant General Manager

CMC Hotels; Raleigh (NC); Presencial; USD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Vacation

Paid Personal Leave

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Match

Paid Training

Monthly Incentives

Hotel Room Discount

Career Growth

Descripción de la vacante

IL Falo Wood Fire Kitchen, located inside the Westin Raleigh-Durham Airport, seeks an engaging Restaurant General Manager to lead both kitchen and front-of-house operations. You will set standards, manage budgets, coach staff, and ensure guest satisfaction through outstanding service.

Candidates should have at least an associate degree and 2+ years of GM experience in a restaurant, with OpenTable and Micros knowledge, strong leadership, and a track record of delivering results.

Formación

• Minimum Associates degree, plus 4 years work related experience
• Minimum 2 years Restaurant General Management experience
• Experience with Open Table and Micros a must
• Previous experience in a modern casual Italian restaurant a plus
• Be self-motivated and able to work independently
• Strong work ethic and a desire to succeed
• Strong Leadership abilities and organizational skills
• Clean background check, and reliable transportation a must
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills

Responsabilidades

• Be a leader in all aspects – lead by example, by being proactive, by seizing all opportunities for growth both as leaders and departments
• Maintain satisfaction scores for Restaurant Experience
• Work closely with executive chef and leadership in creating and merchandising attractive menu designs
• Implement effective controls of food, beverage and labor costs and monitor budget to ensure efficient operation
• Hire, train, supervise, develop, discipline and counsel team members
• Coordinate general cleaning tasks to adhere to health and safety standards
• Abide by all state, federal and corporate requirements pertaining to serving alcohol
• Demonstrate positive leadership characteristics to inspire team members
• Plan and administer a training and development program within the department

Conocimientos

Leadership

Budgeting

Staff training

Customer service

Operations management

Sales mindset

Educación

Associates degree

Herramientas

Open Table

Micros

MS Office

Descripción del empleo

We are looking for an engaging and motivating leader to join our Team as the Restaurant General Manager of IL Falo Wood Fire Kitchen located inside the Westin Raleigh-Durham Airport.

We offer an array of benefits to include the following.

• Paid Vacation
• Paid Personal Leave
• Paid Holidays
• Medical Insurance through Blue Cross Blue Shield
• Dental, Vision, Life Insurance
• Short-Term & Long-Term Disability Insurance
• 401(k) Retirement Plan with Company Match
• Paid Training and Development
• Monthly Incentive Opportunities
• Hotel Room Discounts at participating properties
• Career Growth Opportunities within CMC Hotels

CMC Corporation is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full-service hotels. Our properties lead the market, consistently exceeding operational and financial expectations as well as the guest’s expectation of hospitality.

We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

Job Description: Responsible for the overall operations of the kitchen and front of the house ensuring all standards and policies are enforced, to include food safety and regulations

Job Duties Include But Are Not Limited To

• Be a leader in all aspects – lead by example, by being proactive, by seizing all opportunities for growth both as leaders and departments.
• Maintain a satisfaction scores for Restaurant Experience.
• Work closely with executive chef and leadership in the creation and merchandising of attractive menu designs to attract a predetermined customer market.
• Implement effective controls of food, beverage and labor costs among all departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses.
• Hire, train, supervise, develop, discipline and counsel team members according to policies and procedures.
• Coordinate general cleaning tasks to adhere to health and safety standards.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Demonstrate positive leadership characteristics which inspire team members to meet and exceed.
• Order and purchase equipment and supplies.
• Continuously evaluate the performance and encourage improvement of the associates in the Restaurant. Plan and administer a training and development program within the department which will provide well trained associate at all levels.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Handle cash and payment procedures in such a way as to protect revenues and operating costs of the hotel.
• Open Table/Reservation Platform
• POS/Micros reporting and adjustments
• Attend mandatory meetings including daily huddles up and weekly/monthly staff meetings, etc.
• Lead a minimum of 2 "Daily Huddles" each week.
• Operate with a sales mindset in regard to promoting the restaurant.

Job Requirements

• Minimum Associates degree, plus 4 years work related experience
• Minimum 2 years Restaurant General Management experience
• Experience with Open Table and Micros a must.
• Previous experience working in a modern casual Italian restaurant a plus.
• Be self-motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Strong Leadership abilities and organizational skills, able to think outside the box.
• Clean background check, and reliable transportation a must
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.
• Operate traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express
• Understand using social media platforms.
• Previous experience in a Hotel Bar/Restaurant setting is highly desired.
• Flexible availability