Restaurant General Manager

SSP Group; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Quarterly bonus

Year-end bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

401(k) with company match

Career progression across 60 airports

Job summary

SSP America, a leading airport hospitality operator, is seeking a Restaurant General Manager in New York to lead a full-service concept in a high-volume setting. You will oversee restaurant and bar operations, coach a diverse team, manage costs, guest experience, and collaborate with airport leadership to drive financial results and service standards.

This role offers a competitive salary of 70,000–75,000 plus quarterly and year-end bonuses along with comprehensive benefits and career growth

Qualifications

• Minimum 3 years as a Full-Service Restaurant GM (with bar experience).
• Strong financial and operational skills.
• Ability to manage high-volume, multi-priority environments.
• Experience leading diverse teams.
• Coaching mindset with accountability and service orientation.
• Comfortable using POS systems and MS Office.

Responsibilities

• Full restaurant and bar operations.
• Cost control, ordering, and scheduling.
• Hiring, training & team leadership.
• Guest experience & hospitality standards.
• Collaboration with airport leadership.
• Forecasting, budgeting & business planning.

Skills

Financial management

Operations leadership

Team leadership

POS systems

MS Office

Coaching

Tools

POS systems

MS Office

Job description

Lead a High-Impact Restaurant Operation in a Major Airport!

Join SSP America as our nextRestaurant General Managerand guide a full-service concept in one of the most dynamic, fast-paced environments in the industry.

$70,000 – $75,000 + Quarterly Bonus + Year-End Super Bonus
Full Benefits Career Growth National Company Footprint

Why This Role Matters

Airport restaurants run differently — higher volume, tighter coordination, and a whole new level of operational challenge. As the General Manager, you run the show. You lead the full restaurant operation, collaborate with airport authorities, coach a diverse team, and make decisions that drive guest experience, financial results, and team culture.

This is a role for someone who wants tolevel up fast, take ownership, and grow in a nationwide organization.

What You’ll Lead

• Full restaurant and bar operations
• Cost control, ordering, and scheduling
• Hiring, training & team leadership
• Guest experience & hospitality standards
• Collaboration with airport leadership
• Forecasting, budgeting & business planning

What You Bring

• Minimum 3 years as a Full-Service Restaurant GM (with bar experience)
• Strong financial and operational skills
• Ability to manage high-volume, multi-priority environments
• Experience leading diverse teams
• A mindset geared toward service, coaching, and accountability
• Comfortable using POS systems, MS Office, and operational tools
• A desire to grow — we promote strong leaders fast

Why You’ll Love Working With Us

• Quarterly bonus + year-end super bonus
• Full medical, dental, vision, life insurance & PTO
• 401(k) with company match
• Career progression across 60+ airports in North America
• Work for one of the largest airport restaurant operators in the world

Additional Statements

We’re food traveler experts serving travelers. With restaurants in over 60 airports, we bring local favorites to passengers across North America. If you thrive in action, teamwork, and moving fast — this is your place.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

We use Traitify as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT under NYC Law 144. As part of the hiring process, Traitify provides us with a candidate assessment which is one of the many factors that we review in making interview decisions; there are no cut offs, and all applications are visible to the hiring team. The Traitify tool has been reviewed by an independent auditor and results of the audit may be viewed here: https://tinyurl.com/yc3dwnhp