Restaurant General Manager

Long John Silver's, LLC; Kentucky; On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Restaurant General Manager to oversee operations and ensure the highest standards of service and product quality. This dynamic role involves managing a team, addressing customer inquiries, and implementing marketing strategies to boost sales. The ideal candidate will have a strong background in team management and customer service, with a focus on creating a safe and welcoming environment for both staff and guests. If you are passionate about the restaurant industry and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Minimum of one year of related experience or training required.
• Ability to interpret safety rules and operating instructions.

Responsibilities

• Address and resolve guest inquiries and concerns.
• Recruit, hire, develop, and motivate team members.

Skills

Team Management

Customer Service

Inventory Management

Effective Communication

Education

Associate's Degree

Job description

Join to apply for the Restaurant General Manager role at Long John Silver's, LLC

The Restaurant General Manager (RGM) ensures compliance with company standards across all operational areas, including product preparation and delivery, customer relations, restaurant maintenance, inventory management, team management, recruitment, retention, and financial accountability. The RGM's goal is to deliver the highest quality products and services to each customer.

Responsibilities of the RGM include:

• Address and resolve guest inquiries and concerns.
• Engage positively with guests to enhance their experience.
• Recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, clean, and comfortable environment for both employees and customers, ensuring the restaurant and equipment are in good condition.
• Handle food safety by properly storing, handling, preparing, and presenting ingredients and menu items.
• Implement local marketing strategies to increase sales.
• Manage administrative tasks such as employee timekeeping, inventory, cash handling, and sales reporting.

Minimum Requirements:

• Associate's degree or equivalent.
• At least one year of related experience or training.
• Ability to interpret safety rules, operating instructions, and manuals.
• Effective communication skills, including speaking before groups of customers or employees.

Physical Demands and Working Conditions:

This role requires standing, walking, talking, hearing, tasting, and smelling regularly. Handling, feeling, reaching, sitting, climbing, balancing, stooping, kneeling, crouching, or crawling may be necessary. Occasionally, lifting/moving up to 50 pounds is required. Vision abilities include peripheral vision and focus adjustment. Exposure to cooking fumes and moderate noise levels are typical.