Restaurant General Manager

Chubbies Burgers; Honolulu (HI); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

PTO

Healthcare Package

Paid Parking

Comp Budget

Job summary

Chubbies Burgers in Honolulu is seeking a motivated General Manager to oversee operations and drive growth for our beloved brand. You'll lead a dynamic team, ensuring quality service and team accountability while embodying the company’s core values: Reliable, Excellence in Service, CCC Vibe, Collaborator, and Growth Mindset.

With a base salary of $75-85k plus a 10% bonus, you'll play a vital role in daily operations, team development, and fostering a culture of excellence.

Qualifications

• Minimum 3+ years in a restaurant management or general manager role.
• Proven ability to lead and develop hourly teams in a fast-paced environment.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Operate the Chubbies Burgers location successfully.
• Lead and develop a high-performing team.
• Oversee all day-to-day store operations.

Skills

Leadership

Staff Development

Problem-Solving

Time Management

Organizational Skills

Education

3+ years in a restaurant management role

Tools

Scheduling Systems (7Shifts, Toast)

Google Docs/Sheets

Job description

Join the team behind one of Honolulu's favorite brands!

Chubbies Burgers was established in 2016 and has been voted "Best of Honolulu" by Honolulu Magazine four years in a row. We are now looking for a driven Assistant Manager to support our Store Manager and help keep our operation running at its best.

Salary

$75-85k base salary depending on experience, 10% bonus available

Benefits

PTO, healthcare package, comp budget, paid parking

Purpose

Lead the full operation of Chubbies Burgers — managing people, systems, and daily execution to deliver an exceptional guest experience while driving the business toward its growth goals.

This is a hands‑on leadership role for someone who thrives in a fast‑paced environment, leads by example, and is passionate about building great teams. Ideal for a candidate seeking a long‑term growth path within a thriving locally‑owned brand!

Position

General Manager – Lead, develop, & operate at the highest level

Role Summary

• Operate the Chubbies Burgers location successfully with limited day‑to‑day involvement from the owner
• Lead and develop a high‑performing team through hiring, scheduling, training, and staff advancement
• Oversee all day‑to‑day store operations and ensure quality standards, business hours, and company policies are consistently met
• Run the weekly supervisor meeting and serve as the primary operational leader between ownership and the floor
• Drive system and procedure improvements and ensure communication is clear and timely across the team
• Manage vendor relationships, inventory, and cost controls to support store profitability
• Maintain high standards for cleanliness, sanitation, guest service, and team accountability
• Progress the business toward company goals and actively participate in management trainings

Key Responsibilities

• Staffing and Scheduling: Post the weekly schedule on time, manage time‑off requests, evaluate labor efficiency, and plan for future growth
• Hiring and Onboarding: Lead recruiting, interviewing, hiring, and new hire training; closely monitor probationary performance
• Staff Development: Conduct team member reviews, 1‑on‑1s, pre‑shift meetings, and group trainings; prioritize employee retention and advancement
• Business Operations: Ensure all emergencies are handled, coverage issues are resolved quickly, and store hours are maintained without exception
• Systems and Procedures: Identify improvements, update SOPs, and communicate or retrain staff as needed
• Administration and HR: Handle staff discipline, employee documentation, timesheet approval, and payroll submission
• Vendor and Inventory Management: Oversee daily vendor ordering, maintain inventory accuracy, manage costs, and build strong vendor relationships
• Equipment and Maintenance: Coordinate repairs, ensure preventative maintenance is completed, and problem‑solve for temporary solutions
• Owner Communication: Submit regular reports, flag major issues, and maintain scheduled check‑ins with ownership

People / Culture Fit

• Embody and champion the company's Core Values in every decision and interaction: Reliable, Excellence in Service, CCC Vibe, Collaborator, Growth Mindset
• Foster a culture of accountability, open communication, and continuous improvement
• Lead with initiative, set an exceptional example for all staff on and off scheduled shifts
• Proactive, solutions‑oriented, and calm under pressure

Qualifications

• Minimum 3+ years in a restaurant management or general manager role
• Proven ability to lead and develop hourly teams in a fast‑paced environment
• Strong organizational, communication, and problem‑solving skills
• Experience with scheduling, payroll, and inventory systems (7Shifts, Toast, or similar a plus)
• Experience with EOS or similar business operating frameworks is a strong plus
• Deep commitment to quality, consistency, and guest satisfaction
• A genuine desire to grow within the company and develop as a leader
• Basic administrative skills, including comfort with Word or Google Docs/Sheets and professional email communication
• Valid driver's license with access to a personal vehicle for occasional use (mileage reimbursed)