Assistant Manager

Hawaiian Bros Inc.; Independence (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

Hawaiian Bros Inc. in Independence, Missouri is seeking an Assistant Manager to support the General Manager in running the restaurant. You'll ensure a positive experience for guests and manage operations during shifts.

This role involves motivating staff, handling guest concerns, and tracking the restaurant's financial health. A passion for leadership and community engagement is essential. Join us to embody the Aloha Spirit and contribute to a welcoming workplace.

Qualifications

• Experience in team management or restaurant operations preferred.
• Strong communicator with a passion for helping others grow.
• Able to adapt to change and lead the team in adjusting as needed.

Responsibilities

• Support the GM/AGM in running the restaurant during shifts.
• Handle minor guest issues with empathy; assist with major concerns.
• Motivate and coach team members, fostering growth.
• Help schedule shifts that respect team work-life balance.
• Monitor financial health by overseeing inventory and labor.

Skills

Team management experience

Strong communication skills

Ability to adapt to change

Job description

Job Summary

The Assistant Manager supports the General Manager (GM) &/or AGM in running the restaurant during shifts, ensuring a positive, welcoming experience for our guests and team. You’ll assist with achieving sales and profit goals by applying company values and standards, managing scheduling, planning labor, overseeing inventory, and handling occasional employee concerns.

Key Responsibilities

Live Our Core Values

• Embody Hawaiian Bros’ values of Aloha Spirit, 'Ohana, Personal Growth, Inclusion, Honor, and Mahalo.
• Support team members in achieving their best and encourage a welcoming, supportive workplace.

Operations & People Management

• Support Leads and AGM/GM in guiding the team and ensuring a great guest experience.
• Handle minor guest issues with empathy; assist with major concerns and inform the GM.
• Motivate and coach team members, fostering a path for growth and development.
• Help schedule shifts that respect team work‑life balance and meet business needs.
• Assist with managing payroll and keeping hours up to date.

Community & Recruiting

• Build relationships in the community to attract great candidates for Lead roles.
• Help recruit, onboard, and develop Crew, Leads, and Certified Trainers.

Quality & Financial Management

• Ensure the restaurant operates smoothly, following safety and cleanliness standards.
• Monitor financial health by overseeing inventory, labor, and supply orders.
• Track expenses and share insights with the GM/AGM aiming for continuous improvement.

Qualifications

• Experience in team management or restaurant operations preferred.
• Strong communicator with a passion for helping others grow.
• Able to adapt to change and lead the team in adjusting as needed.

Join Us

Be part of a team that values each other, celebrates growth, and always brings the Aloha Spirit to work