Restaurant General Manager

Zaxby's; Hampton (GA); On-site; USD 40,000 - 75,000; Full time

Job summary

Join a forward-thinking company that values its team members and fosters a positive work environment! As a General Manager, you will lead daily operations, ensuring exceptional guest experiences while driving sales and team development. This role offers competitive pay, bonus potential, and comprehensive benefits, including medical, dental, and vision insurance. You will have opportunities to advance within the company, making a meaningful impact in a vibrant community. If you are passionate about leadership and restaurant management, this is the perfect opportunity for you!

Benefits

Free Meals

Paid Time Off

Paid Holidays

Employee Referral Program

Opportunities to Advance

Medical, Dental, and Vision Insurance

HSA Option

Disability Insurance

Employer Paid Life Insurance

401(k) with Employer Match

Qualifications

• 3-5 years of management experience, preferably in a restaurant.
• Must be 21 years or older with a valid driver's license.

Responsibilities

• Manage daily restaurant operations focusing on staffing and guest experience.
• Train and develop team members while upholding service standards.

Skills

Leadership

Organizational Skills

Communication

Team Development

Education

High School Diploma

Some College

Job description

As the team at Zaxbys expands, we're saving a seat for you!

To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxbys is an indescribably great place to work!

General Manager Responsibilities

• Provide guidance and leadership to create a positive culture and high team morale.
• Develop and execute action plans aligned with company goals.
• Manage daily restaurant operations focusing on staffing, team development, sales, costs, guest experience, and brand standards.

Why work at Zax?

• Competitive Pay
• Bonus Potential (Paid Quarterly): Up to 24% of Annual Salary
• Free Meals
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Opportunities to Advance

Benefits

• Medical, Dental, and Vision Insurance
• HSA Option
• Disability Insurance
• Employer Paid Life Insurance
• 401(k) with Employer Match

Duties and Responsibilities

• Complete all required training including management development and safety certifications.
• Ensure excellent guest experiences and uphold service standards.
• Maintain appropriate staffing levels through sourcing, interviewing, hiring, and recognizing top performers.
• Train and develop team members, providing ongoing coaching and holding performance accountable.
• Create effective work schedules to drive sales and control labor costs.
• Delegate shift responsibilities, communicate expectations, and adjust as needed.
• Uphold product quality, service, cleanliness, and safety standards.
• Foster a positive culture and healthy team morale through leadership and role modeling.
• Drive profitability by increasing sales, controlling costs, and ensuring operational standards.
• Build community relationships to enhance sales and guest satisfaction.
• Manage costs, losses, and ensure compliance with all policies and legal requirements.
• Review performance metrics and develop action plans for improvement.
• Handle guest and team member concerns promptly and respectfully.
• Maintain flexibility and safety adherence in the work environment.
• Perform other duties necessary for restaurant operations.

Job Qualifications

• Must be 21 years or older with a valid driver's license, insurance, and reliable transportation.
• Open availability, working at least 5 days and 48 hours weekly, including nights, weekends, and holidays.
• Background check and motor vehicle report clearance.
• Leadership qualities, organizational skills, and cooperative interaction abilities.
• High school diploma or equivalent; some college preferred.
• 3-5 years of management experience; restaurant management preferred.

Capability Requirements

• Sit, stand, walk, and lift up to 50 pounds regularly.
• Operate restaurant equipment safely.
• Communicate effectively through speech, reading, and writing.
• Work in varying temperature environments and with food allergens.