Burger King Restaurant General Manager

Workforgps; Allentown (Lehigh County); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is looking for a dynamic Restaurant General Manager to lead their team in delivering exceptional service and operational excellence. This role involves overseeing restaurant operations, achieving sales and profit targets, and ensuring a safe and clean environment. The ideal candidate will have a strong background in restaurant management, excellent customer service skills, and the ability to thrive in high-volume settings. Join a forward-thinking company that values performance and offers opportunities for career development and recognition.

Benefits

Performance-based bonus program

Health & Life benefits

Paid Time Off

Career development and training programs

Employee rewards and recognition

Qualifications

• 3-5 years of GM experience in restaurant or retail.
• ServSafe certification preferred.

Responsibilities

• Ensure excellent service and guest satisfaction.
• Hire, train, and coach staff for operational excellence.
• Maintain a safe, clean working environment.

Skills

Customer Service Skills

Critical Thinking

Leadership

Operational Management

Education

High School Diploma or GED

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Restaurant General Manager role at GPS Hospitality.

We are seeking experienced Restaurant General Managers (RGM) to lead our team. The RGM oversees restaurant operations, ensuring standards of quality, service, and cleanliness are met, working alongside a team of managers. The role offers performance-based bonuses both operationally and financially.

Top Responsibilities:

1. (P&L) Achieve sales and profit targets each period
2. (Systems) Execute accurate projections and schedules, working all shifts
3. (Safety) Maintain a safe, clean environment
4. (People) Hire and train dedicated crew and shift leaders
5. (Accounting) Implement strict restaurant controls

Job Duties:

• Ensure excellent service and guest satisfaction
• Hire, train, and coach staff
• Utilize GPS Hospitality systems for high-quality operations
• Control cash and inventory effectively
• Engage with the community and develop public relations
• Maintain standards for speed, safety, and cleanliness
• Demonstrate critical thinking skills
• Ensure a safe, clean working environment and equipment maintenance
• Work all shifts, including weekends
• Comply with regulations, policies, and controls
• Lead in accordance with GPS values and behaviors
• Communicate effectively across management levels
• Implement marketing promotions successfully
• Participate in policies, training, and management development
• Develop Assistant Managers and Trainees for growth

Minimum Requirements:

• 3-5 years of GM experience in restaurant or retail
• High School Diploma or GED preferred
• Excellent customer service skills
• Ability to perform under pressure in high-volume settings
• Reliable vehicle and valid driver’s license
• At least 18 years old and authorized to work in the US
• ServSafe certification preferred

Benefits:

• Performance-based bonus program
• Regular performance reviews
• Health & Life benefits, HSA, Paid Time Off
• Employee rewards and recognition
• Career development and training programs

EEO Statement:

GPS Hospitality is an Equal Opportunity employer, providing consideration without regard to race, color, religion, gender, age, disability, or other protected characteristics.