Restaurant General Manager

Ontario Trillium Foundation; Dothan (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

KFC is seeking a Restaurant General Manager in the United States, Alabama, Dothan to lead a high-performing team and uphold the brand's guest experience standards.

You will drive restaurant metrics, train and onboard new hires, and communicate goals and promotions, while partnering with regional leaders to propel business growth and maintain a positive work environment.

Qualifications

• Owns restaurant metrics and drives goals.
• Mentors staff through training and onboarding.
• Partners with leaders to move the business forward.

Responsibilities

• Own restaurant success metrics and lead team to goals.
• Lead guest experiences with clean, fresh meals and friendly service.
• Grow and mentor staff through training and onboarding.
• Communicate team goals and updates to the restaurant.
• Inspire a positive, collaborative family environment.
• Partner with other leaders to grow the business.

Skills

Leadership

Customer service

Team development

Training & onboarding

Operations management

P&L ownership

Job description

As the Restaurant General Manager, you are the #1 leader! Your leadership of one of the world's largest brands is a big responsibility but with your KFC Family supporting you; you can reach higher than you ever imagined!

Restaurant General Manager Responsibilities:

• Ownership of your restaurant's success metrics and lead restaurant team to reach goals
• Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
• Grow and mentor your KFC family through training, development and onboarding new team members
• Lead communications of your team's goals, upcoming promotions, business updates, etc.
• Inspire the overall positive and collaborative family environment
• Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward

Success Factors:

• Leads by example with high standards in customer service, food quality and cleanliness
• True business partner and has an ownership mindset relating to business results
• Mentors and coaches team effectively through training and development resources
• Builds a team through selecting and onboarding new hires
• Takes absolute pride in everything you do
• Goal-oriented leader that enjoys a fast-paced environment
• Deep appreciation and commitment to customer service and our guest's experience