Restaurant General Manager

Firehouse Subs; Cleveland (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to oversee daily operations at a local restaurant. This role demands a passionate leader who can ensure compliance with food safety guidelines while driving profitability and guest satisfaction. The ideal candidate will have a strong background in restaurant management and a commitment to fostering a positive work environment. With competitive benefits and opportunities for growth, this position is perfect for those looking to advance their management skills in a vibrant setting. Join a team that values hard work and community engagement!

Benefits

Competitive Health Insurance

Dental Insurance

Vision Insurance

Paid Training

Opportunities for Advancement

Qualifications

• 3+ years of restaurant management experience required.
• Must obtain Food Safety Certification within 8 weeks of hire.

Responsibilities

• Manage day-to-day operations ensuring compliance with regulations.
• Lead staff to provide excellent guest service and maintain profitability.

Skills

Restaurant Management

Customer Service

Food Safety Certification

Tech-Savvy

Education

Associate's Degree in Business Management

Associate's Degree in Marketing

Associate's Degree in Hospitality

Job description

Are you looking for a challenging new opportunity? Are you great at working with guests? Do you have an enthusiastic, positive attitude? If so, then you may be just what we are looking for in our next Store Manager.

The successful candidate for this position will manage the day-to-day operations of a local Firehouse Subs restaurant and will be held fully accountable for the profitability of the store while adhering to all Food Safety guidelines as well as Franchise Operations guidelines.

We offer a clear path for advancement, competitive health, dental, vision, paid training, and opportunities to grow and develop your management skills.

Requirements:

• Minimum of 3 years of restaurant store management/general manager experience.
• Preferably an associate's degree in business management, marketing, or hospitality.
• Must hold and maintain a Manager Food Safety Certification within 8 weeks of hire.
• Availability to work in-store 45-55 hours per week, including at least 2 nights, weekends, and all days the store is open.
• Proficiency in computer use and being tech-savvy.
• Ability to lift up to 50 lbs to chest height.

Responsibilities:

• Ensure compliance with all local, state, and federal regulations, including health regulations, wage and hour laws, age restrictions, fair employment practices, ADA, OSHA, and others.
• Enforce all Firehouse Subs policies and procedures.
• Provide leadership to ensure superior guest service, quality, and cleanliness, fostering a cheerful and fun work environment aligned with Firehouse Subs' culture, beliefs, and values.
• Maintain business profitability by managing food costs, labor, utilities, and sales growth within established guidelines.
• Implement current operational plans and company initiatives profitably and efficiently.
• Ensure proper staffing with qualified personnel, providing ongoing training and development.
• Participate actively in local restaurant marketing efforts.
• Promote and implement Public Safety Foundation initiatives.
• Complete all required programs, reports, and legal documents accurately and on schedule.
• Engage in community affairs to leverage sales and PR opportunities.
• Represent Firehouse Subs professionally and positively at all times.
• Communicate effectively with the Operations/District Manager about any issues affecting the business.
• Assist in maintaining restaurant equipment and report problems promptly.
• Work on your feet up to 13 hours at a time.
• Lift up to 50 lbs to chest height.
• Perform any other duties assigned by management or ownership.

Additional Duties:

• Maintain daily workflow updates.
• Verify cash funds daily and report discrepancies over $20 immediately.
• Handle staff scheduling, hiring, and training.
• Conduct weekly and monthly inventory counts.
• Complete daily and weekly operational reports.
• Ensure COVID-19 health checks and policies are followed.
• Order all store products.