Restaurant General Manager: Orchestrating Excellence in a Tropical Paradise

Shelby American, Inc.; Willoughby (OH); On-site; USD 50,000 - 55,000; Full time

Job summary

Join a rapidly growing team as a Restaurant General Manager, where your leadership will shine in delivering delicious smoothies and food. This role emphasizes operational excellence, team motivation, and customer satisfaction. You'll oversee all aspects of cafe operations, ensuring high standards of quality and service. Be part of an established brand with over 1200 cafes worldwide, where your contributions will make a significant impact in a vibrant, fast-paced environment. If you're ready to embrace this challenge, we want to hear from you!

Benefits

Health Insurance

401K with up to 4% annual company match

Qualifications

• 2+ years of restaurant management experience required.
• Detail-oriented with a flair for precision in fast-paced settings.

Responsibilities

• Lead and motivate a team to ensure exceptional customer service.
• Oversee cafe operations, cleanliness, and safety standards.
• Manage inventory control and ensure freshness.

Skills

Team Leadership

Customer Service

Inventory Management

Operational Excellence

Training and Development

Quality Control

Education

High School Diploma

Job description

Description

Are you an experienced leader who is detail-oriented with a flair for precision and a knack for thriving in fast-paced settings?

If so, we want you to join our team as a Restaurant General Manager!

As the Restaurant General Manager, you'll be at the forefront of our mission to deliver delicious and nutritious smoothies and food with a tropical twist. Your leadership and dedication to excellence will be essential in maintaining our high standards and providing exceptional service to our customers.

Responsibilities:

• Team Leadership: Lead, mentor, and motivate a team of enthusiastic individuals, fostering a positive work environment and ensuring exceptional customer service.
• Operational Excellence: Oversee all aspects of cafe operations, including cleanliness, safety, and adherence to company standards.
• Inventory Management: Manage inventory control, ordering, and rotation to ensure freshness and prevent waste.
• Customer Satisfaction: Champion a customer-focused culture, ensuring every customer leaves with a smile.
• Training and Development: Train and develop team members to meet and exceed performance expectations.
• Quality Control: Maintain the highest standards of food and beverage quality, consistently delivering excellent customer experience.

Position Overview:

• Job Title: Restaurant General Manager
• Location: [Location]
• Work Hours: Full Time
• Annual Compensation: $50,000 - $55,000
• Benefits: health insurance, 401K with up to 4% annual company match

Required Experience:

• 2+ years Restaurant Management Experience
• High school diploma preferred, but not required

Application Process:

To streamline our hiring process and ensure a better match between our candidates and the role, we kindly request that all applicants complete a brief survey before submitting their applications. The survey will help us gain valuable insights into your qualifications and preferences.

Survey Link: https://go.cultureindex.com/s/y8HlLcvMA4

Please follow these steps to apply:

1. Click on the survey link above to access the questionnaire.
2. Complete the survey, which should take approximately 5 minutes.

Important Notes:

• Your responses in the survey will not be shared with anyone outside our hiring team and will be kept confidential.
• Filling out the survey is an essential part of our application process. Applications without a completed survey will not be considered.
• The survey is designed to assess your qualifications and fit for the role, and it will not replace your formal application.

Onward Ventures dba Tropical Smoothie Café is rapidly growing in Northeast Ohio. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Be part of an established brand with over 1200 cafes worldwide. Apply now!

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not an exhaustive list of all responsibilities, duties, and skills required for the position.

We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We ensure all qualified applicants are given equal opportunity, and selection decisions are based on job-related factors.