Restaurant General Manager

Goodwin Recruiting; Ashaway (RI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary + bonus

Medical, dental, vision insurance

Paid time off

401(k) with match

Dining/retail discounts

Leadership training

Career advancement

Job summary

Goodwin Recruiting is seeking a Restaurant General Manager to lead all restaurant operations and drive guest satisfaction. You will oversee service quality, staffing, budgeting, and revenue growth at a growing hospitality brand.

Your hands-on leadership will shape a positive team culture, optimize financial performance, and deliver exceptional guest experiences through effective staff management and strategic planning.

Qualifications

• Proven leadership experience in restaurant management.
• Strong business acumen including budgeting and financial reporting.
• Hands-on daily restaurant operations experience.
• Commitment to exceptional customer service.
• Ability to develop and execute strategic plans.
• Excellent organizational, communication, and decision-making skills.
• Proficiency in restaurant management software and POS systems.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Staff Management: recruit, hire, train, and coach restaurant staff and management teams.
• Operational Oversight: manage day-to-day operations and enforce policies for smooth service.
• Financial Management: oversee budgets, payroll, and sales performance.
• Customer Experience: ensure high-quality guest experiences and promptly resolve concerns.
• Strategic Planning: develop and execute plans to drive growth and meet objectives.
• Inventory & Vendor Management: monitor inventory and coordinate with suppliers.

Skills

Leadership

Business Acumen

Operations

Customer Service

Strategic Planning

Org & Comm

POS Systems

Flexibility

Job description

Join a growing hospitality brand where excellence and guest satisfaction are the focus. As Restaurant General Manager, you will lead all restaurant operations, ensuring exceptional guest service, strong financial performance, and a positive, high-performing team culture.

Restaurant General Manager – Benefits and Compensation

• Competitive base salary with performance-based bonus opportunities
• Comprehensive medical, dental, and vision insurance
• Paid vacation, holidays, and personal days
• 401(k) retirement plan with company match
• Employee discounts on dining and retail purchases
• Ongoing professional development and leadership training
• Opportunities for advancement in a growing company

Restaurant General Manager – Requirements & Qualifications (Must Haves)

• Proven leadership experience in restaurant management, with the ability to recruit, train, coach, and motivate staff and management teams
• Strong business acumen, including budgeting, financial reporting, and meeting or exceeding sales and performance goals
• Hands‑on experience with daily restaurant operations, including staff scheduling, inventory control, and quality assurance
• Commitment to exceptional customer service and the ability to resolve guest concerns promptly and professionally
• Ability to develop and execute strategic plans to meet business objectives and drive revenue growth
• Excellent organizational, communication, and decision-making skills
• Proficiency in restaurant management software, POS systems, and Microsoft Office Suite
• Flexibility to work evenings, weekends, and holidays as needed

Restaurant General Manager – Key Responsibilities

• Staff Management: Recruit, hire, train, and coach restaurant staff and management teams to create a positive work culture and ensure performance standards are met
• Operational Oversight: Manage all day-to-day operations of the restaurant, implementing policies and procedures to ensure smooth and efficient service
• Financial Management: Oversee budgets, manage payroll, and track sales to meet or exceed financial goals
• Customer Experience: Guarantee a high-quality guest experience, resolve customer concerns, and foster long-term relationships
• Strategic Planning: Develop and execute strategies to achieve business objectives, drive growth and improve overall performance
• Inventory & Vendor Management: Monitor and control inventory levels, coordinate with vendors to maintain consistent supply and manage costs

Restaurant General Manager – Preferred Background & Skills (Nice to Haves)

• Multi-unit or high-volume restaurant leadership experience
• History of achieving measurable improvements in sales growth and profitability
• Strong analytical skills for reviewing financial statements and market trends
• Experience leading service training programs to elevate guest satisfaction scores
• Demonstrated ability to mentor future leaders and build succession plans