Restaurant Front of House Manager - Upscale Casual Dining - Hackensack, New Jersey

MissionHires; Hackensack (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

MissionHires is looking for an enthusiastic Front-of-House (FOH) Manager to oversee operations at a growing upscale casual restaurant in Hackensack, NJ. The ideal candidate will lead a team dedicated to exceptional guest experiences and foster a culture of hospitality and efficiency.

Responsibilities include managing daily FOH operations, developing staff, handling guest feedback, and ensuring compliance with health and safety regulations. Previous experience in restaurant management is required.

Qualifications

• Minimum of 1 year of front of house management experience in an upscale casual full-service restaurant.
• Strong leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced, high-volume environment.

Responsibilities

• Lead the front-of-house team ensuring excellent customer service.
• Oversee daily FOH operations and staff performance.
• Hire and develop service staff to uphold hospitality standards.

Skills

Leadership

Communication

Problem-solving

Attention to detail

Job description

Join a growing company with exciting opportunities for advancement! We are seeking an enthusiastic and experienced Front-of-House (FOH) Manager to oversee guest service and daily floor operations at our upscale casual full-service restaurant. This is a fantastic opportunity for a hospitality-driven leader who is passionate about creating exceptional dining experiences while growing with a successful and expanding company.

Responsibilities

• Lead and support the front-of-house team, ensuring top-tier customer service and efficiency
• Oversee daily FOH operations, including service execution, guest interactions, and staff performance
• Hire, train, and develop service staff to uphold hospitality standards and company culture
• Monitor guest satisfaction, handle feedback, and resolve service-related issues professionally
• Manage labor costs, scheduling, and staffing needs to ensure smooth operations
• Maintain a clean, welcoming, and organized dining environment
• Ensure compliance with health, safety, and service regulations
• Work alongside the General Manager and Kitchen Manager to enhance overall restaurant performance

Requirements

• A Minimum of 1 year of front of house management experience in an upscale casual full-service restaurant
• Strong leadership, communication, and problem-solving skills
• Passion for hospitality, guest satisfaction, and team development
• Ability to work in a fast-paced, high-volume environment while maintaining attention to detail
• Knowledge of restaurant financials, including labor costs and revenue management
• Ability to work flexible schedules, including nights, weekends, and holidays