Patrice & Associates is seeking a Restaurant Assistant Manager to support daily FOH/BOH operations, drive sales and guest satisfaction, coordinate catering, manage scheduling, and support team members under the direction of the General Manager. Ideal candidates bring at least 1 year of salaried restaurant management experience, strong leadership, tech‑savvy operational skills, and a high‑energy, positive, team‑first attitude.
Responsibilities
- Support the General Manager in achieving sales initiatives and delivering excellent customer service.
- Operate FOH and BOH to system‑wide standards and procedures.
- Serve as first point of contact for hourly staff questions; escape complex issues to the General Manager.
- Coordinate and execute catering events.
- Monitor sales, costs, events, and parties; report concerns to the General Manager.
- Create and manage schedules for staff.
- Utilize computer tools (e.g., Microsoft Word, Excel) for reporting, budgeting, and planning.
- Apply basic P&L knowledge to control costs and optimize performance.
- Ensure guest satisfaction and resolve customer issues promptly.
- Leverage POS systems and data/AI‑driven insights for operational improvements.
- Oversee inventory control, vendor coordination, and workflow optimization.
- Support team management, coaching, and performance evaluation.
- Maintain food safety standards (HACCP) and uphold service quality.
- Assist with local marketing, social media, and promotional initiatives.
Requirements
- Minimum 1 year of experience as a salaried manager in QSR, casual dining, or full service.
- Stable work history demonstrating career progression.
- Proficiency with Microsoft Word and Excel; comfortable with POS systems and data‑driven decision‑making.
- Basic understanding of budgeting and P&L; scheduling experience.
- Strong leadership, team management, and staff supervision skills.
- Excellent interpersonal communication, collaboration, and conflict resolution abilities.
- Customer‑focused mindset with proven service recovery skills.
- Adaptability, flexibility in scheduling, and ability to make quick decisions under pressure.
- High energy, positive attitude, loyalty, and dependability.
- Desire to be part of a winning team; driven and motivated mindset.
- Knowledge of food safety standards (HACCP); awareness of culinary trends and beverage program basics.
- Experience in inventory control, vendor management, and workflow optimization.
- Familiarity with local marketing, branding initiatives, social media, and promotions.
- EOE: Equal Opportunity Employer.
Benefits
- $48,000 - $65,000
- No Late Nights
- Medical, Dental, and Vision Insurance
- 401K
- PTO