Restaurant F&B Leadership Pro — Guest Experience & Ops

White Lodging

Indianapolis (IN)

On-site

USD 70,000 - 95,000

Full time

2 days ago
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Benefits offered by this job

Medical, Dental, Vision insurance (Day
Life Insurance
Paid Parental Leave
DailyPay
Employee Assistance Program (EAP)
401(k) with company match
Vacation/PTO with rollover
Complimentary wellness tools
Unlimited referral bonuses
Leadership development and tuition
Discounts on hotel rooms and dining
Growth opportunities

Job summary

White Lodging is seeking a Restaurant Assistant General Manager to support the General Manager in leading daily operations, training staff, and ensuring an exceptional dining experience for every guest. This role requires a strong focus on guest satisfaction, cost controls, and staff development across multiple hotels in the market.

You will oversee training, budgeting, and daily F&B activities, while coordinating with leadership to forecast staffing and inventory needs.

Qualifications

  • A passion for service with a positive, can-do attitude.
  • Interest in training and developing future F&B leaders.
  • Extensive knowledge of F&B operational procedures.
  • Ability to work in a fast-paced environment and adapt to any situation.
  • Creatively solve problems and deliver results.
  • Knowledge of purchasing, inventory controls, supplies, and equipment.
  • Prior leadership or supervisory experience.

Responsibilities

  • Report to the Restaurant General Manager and support associates by directing daily operations and creating an excellent guest experience.
  • Oversee and ensure proper training of all F&B personnel following White Lodging Way guidelines.
  • Monitor communications, morale, and motivation of all F&B personnel.
  • Ensure food, liquor, wine, and other beverage costs are in line with budget.
  • Oversee Food and Beverage operations during meal periods, ensuring tasks such as cooking, clearing tables, serving, taking orders, delivering room service, and cleaning are performed in accordance with brand standards.
  • Assist with or issue accurate weekly forecasts to enable the creation of effective plans and schedules that maximize guest satisfaction.
  • Perform any other duties as required by the Restaurant General Manager.

Skills

Leadership
Staff training
Guest experience
Forecasting
Budgeting
Communication
Problem solving
Operations management

Job description

White Lodging is seeking a Restaurant Assistant General Manager to support the General Manager in leading daily operations, training staff, and ensuring an exceptional dining experience for every guest. This role requires a strong focus on guest satisfaction, cost controls, and staff development across multiple hotels in the market.

You will oversee training, budgeting, and daily F&B activities, while coordinating with leadership to forecast staffing and inventory needs.

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