Restaurant Experience Leader: Service & Operations

Clear Destination Inc.; Pittsburgh (Allegheny County); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Clear Destination Inc. is seeking an experienced Restaurant Manager to oversee daily operations, ensure guest satisfaction, and uphold the highest standards of service and cleanliness.

You will lead front-of-house teams, supervise training, manage scheduling, inventories, and financial reporting, and mentor staff to deliver consistent, upscale dining experiences. The role requires strong leadership, communication, and problem-solving in a fast-paced environment, with certification requirements

Qualifications

• Proven leadership and ability to manage high-volume dining operations.
• Strong guest service mindset with diplomacy in handling concerns.
• Experience training and coaching a diverse staff to meet brand standards.

Responsibilities

• Lead daily pre-shift meetings to prepare and motivate service staff.
• Supervise dining operations, ensuring attentive, efficient, and courteous service at all times.
• Monitor guest interactions to guarantee satisfaction, resolving complaints promptly and professionally.
• Ensure seamless communication between front-of-house, kitchen, stewarding, and bar teams.
• Maintain proper guest recognition, with special attention to repeat and VIP guests.
• Oversee restaurant floor during service, assisting with seating and guest needs when required.
• Ensure proper station rotation, accurate reservations management, and smooth service flow.
• Monitor and maintain cleanliness, organization, and atmosphere of dining areas, bars, and lounges.
• Inspect food and beverage quality, presentation, and consistency.
• Ensure staff uniforms, tabletop setups, menus, and side stations meet brand standards.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Must present Manager ServSafe Certification upon hire
• Must present RAMP certification upon hire

Skills

Leadership

Guest service

Staff development

Operations mgmt

FOH experience

Communication

Training

Budgeting

Scheduling

Sanitation

Job description

Clear Destination Inc. is seeking an experienced Restaurant Manager to oversee daily operations, ensure guest satisfaction, and uphold the highest standards of service and cleanliness.

You will lead front-of-house teams, supervise training, manage scheduling, inventories, and financial reporting, and mentor staff to deliver consistent, upscale dining experiences. The role requires strong leadership, communication, and problem-solving in a fast-paced environment, with certification requirements