Restaurant Director: Lead Guest Experience & Operations

Zaxby's; Spring Hill (TN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Free meals 100%

Meal discount 25% when not working

Medical, dental and vision insurance

401(k) retirement plan

Performance-based bonus eligibility

Flexible scheduling

Leadership training and development

Opportunities for advancement

Fast-paced, team‑oriented workplace

Job summary

Hudson Restaurant Group is seeking a Restaurant Director to lead shifts and own key areas of the restaurant, including hospitality, quality, training, and drive‑thru. This hands‑on leadership role focuses on developing team members, upholding high standards and driving results.

Qualifying candidates will have leadership experience in fast‑casual or full‑service dining, strong communication, and a willingness to work in all areas of the restaurant.

Qualifications

• Must be at least 18 years old.
• Previous restaurant or leadership experience preferred.
• Ability to lead shifts, coach team members and hold others accountable.
• Strong communication, organization and problem‑solving skills.
• Willingness to work hands‑on in all areas of the restaurant.
• Dependable, energetic and committed to working as part of a team.
• Ability to work a flexible schedule, including evenings, weekends and holidays as needed.
• Ability to complete all required Zaxby’s training

Responsibilities

• Lead restaurant shifts and support daily operations
• Coach team members and hold the team accountable to established standards
• Provide friendly, enthusiastic service to every guest
• Maintain high standards for food quality, cleanliness, accuracy and speed
• Help recruit, onboard, train and retain team members
• Complete assigned daily, weekly and monthly operating responsibilities
• Monitor performance in your area and develop plans to improve results
• Communicate staffing, equipment and operational needs to restaurant leadership
• Maintain a clean, safe and organized restaurant
• Support other areas of the restaurant when needed
• Set a positive example by demonstrating urgency, teamwork and professionalism

Skills

Leadership

Shift leadership

Coaching team

Communication skills

Problem solving

Team collaboration

Flexible scheduling

Job description

Hudson Restaurant Group is seeking a Restaurant Director to lead shifts and own key areas of the restaurant, including hospitality, quality, training, and drive‑thru. This hands‑on leadership role focuses on developing team members, upholding high standards and driving results.

Qualifying candidates will have leadership experience in fast‑casual or full‑service dining, strong communication, and a willingness to work in all areas of the restaurant.