Hospitality-Forward Restaurant Manager | Elevate Service

Vandelay Companies; Southlake (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

PTO

Dining discounts

Career development

Manager in Training

Holidays off

Job summary

This role requires a focus on training, scheduling, and financial metrics, with a preference for candidates who can work flexible hours and uphold Vandelay’s culture of seamless hospitality. Join a team committed to exceptional guest experiences in a fast-paced environment.

Qualifications

• High school diploma or GED required; Bachelor's Degree in Restaurant / Hospitality Management strongly preferred.
• 2+ years of full-service restaurant experience preferred.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Trustworthy, detail-obsessed and open to constructive feedback.
• Exceptional communication skills both written and verbal.
• Desire and natural ability to engage guests with infectious commitment to guest service.

Responsibilities

• Support the General Manager in leading, coaching, and developing a high-performing team that embodies Vandelay’s culture and hospitality standards.
• Lead daily floor operations with confidence and professionalism, ensuring seamless service and a consistently elevated guest experience.
• Model warm, polished hospitality and empower team members to create memorable moments for guests.
• Respond to guest concerns with professionalism and a solutions-focused mindset, turning challenges into opportunities to exceed expectations.
• Assist with training, onboarding, and continuous development of team members, ensuring strong performance and adherence to VHG standards.
• Help oversee scheduling, shift planning, and labor management to balance business needs with staffing efficiency.
• Maintain vibrant floor presence by supporting service teams, reinforcing standards, and ensuring exceptional pacing, execution, and communication.
• Support the monitoring and achievement of key financial metrics, including labor, inventory, COGS, and operational efficiencies.
• Uphold food safety, sanitation, and cleanliness standards across all areas of the restaurant.
• Partner with culinary leadership to ensure menu execution, product quality, and presentation meet Vandelay expectations.
• Ensure compliance with company policies and all local, state, and federal regulations.
• Assist with inventory management, purchasing, and proper storage and rotation of products to ensure quality and cost control.
• Help maintain the physical and aesthetic upkeep of the restaurant, ensuring a polished and inviting environment for guests and team members.
• Lead pre-shift meetings and support communication between front-of-house, back-of-house, and leadership teams.
• Use guest feedback and real-time observations to drive continuous improvement in service, hospitality, and operational flow.
• Uphold disciplinary protocols with fairness and consistency, supporting a culture of accountability and growth.

Skills

Leadership

Customer service

Communication

Training

Education

High school diploma or GED

Bachelor's Degree in Restaurant / Hospitality Management

Job description

This role requires a focus on training, scheduling, and financial metrics, with a preference for candidates who can work flexible hours and uphold Vandelay’s culture of seamless hospitality. Join a team committed to exceptional guest experiences in a fast-paced environment.