Restaurant Director: Guest Experience & Team Leadership

Chick-fil-A; Cedar Rapids (IA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k with contribution

Leader events

Flexible scheduling

Growth into leadership

Profit sharing bonuses

Job summary

Chick-fil-A Lindale is seeking a Director to create remarkable guest experiences and oversee daily operations. You will live our vision and values while guiding a team to achieve best-in-class results and develop tomorrow's leaders.

This role requires strong leadership, hands-on coaching, and the ability to build scalable systems. You will mentor teammates, write reviews, and collaborate with senior leaders to deliver the restaurant's strategic goals.

Qualifications

• College Diploma preferred.
• 2+ years of restaurant or business management.
• Ability to stay calm under pressure and articulate success.
• Align with Chick-fil-A vision and values.
• Able to work independently and in a team.

Responsibilities

• Protect and advocate the Chick-fil-A Brand.
• Achieve best-in-class results and elevate the business.
• Create and manage replicable systems.
• Train current and future team members to standards.
• Honor and encourage others to follow vision and values.
• Coaches the team to deliver exceptional guest experience.
• Write and deliver Team Member reviews.
• Collaborate with Senior Leaders to deliver success.

Skills

Leadership

Communication

Teamwork

Problem-solving

Education

College Diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Chick-fil-A Lindale is seeking a Director to create remarkable guest experiences and oversee daily operations. You will live our vision and values while guiding a team to achieve best-in-class results and develop tomorrow's leaders.

This role requires strong leadership, hands-on coaching, and the ability to build scalable systems. You will mentor teammates, write reviews, and collaborate with senior leaders to deliver the restaurant's strategic goals.