Restaurant Crew Lead

Hawaiian Bros Island Grill; Overland Park (KS); On-site; USD 42,000 - 60,000; Full time

Job summary

Hawaiian Bros Island Grill in Overland Park, KS hires a Lead to guide crew during each shift, ensuring quality, service and cleanliness. The role involves planning, monitoring performance, upholding safety and food safety standards, and preparing the next leader to run a great shift.

Excellent communication and leadership are essential. You will own opening, mid, or closing routines, manage inventory, and mentor teammates to deliver legendary guest experience.

Qualifications

• Experience leading a shift in a casual dining restaurant.
• Demonstrated ability to train and develop team members.
• Strong communication and situational decision-making skills.

Responsibilities

• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well-done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

Skills

Leadership

Team Coordination

Communication

Food Safety

Job description

A Lead provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Leads perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift

Key Accountabilities

Manage these areas every shift:

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training

Job Essentials

• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well-done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

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