Restaurant Crew Leader

Hawaiian Bros Inc.; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Hawaiian Bros Inc. in Kansas City, MO, is seeking a Lead to guide crew during each shift, ensuring great quality, service and cleanliness for guests.

You will plan for the shift, monitor performance, manage inventory and daily maintenance, uphold safety and food safety standards, and hand off to the next leader.

Exemplify legendary guest service, train teammates, and maintain organization from dining room to kitchen while delivering super-delicious results.

Qualifications

• Experience leading a restaurant shift or teams.
• Strong communication and guest service orientation.
• Ability to manage inventory and daily maintenance.
• Commitment to food safety regulations and quality.
• Leads by example and exemplifies Hawaiian Bros culture.

Responsibilities

• Delegate responsibilities to team and ensure they are exceeding guest expectations.
• Ensures all our product is stocked & stored.
• Becomes a subject matter expert in each area of the restaurant.
• Maintains cleanliness and organization throughout the restaurant.
• Owns open, mid or close routines for the next shift.
• Makes sure all food meets company food safety regulations and is super-delicious.
• Recognizes a job well-done and lives the Hawaiian Bros culture.
• Exemplifies legendary guest service for the whole team.

Skills

Leadership

Communication

Guest service

Inventory management

Safety compliance

Job description

Job Description

A Lead provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Leads perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift

Key Accountabilities

Manage these areas every shift:

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training

Job Essentials

• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well-done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

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