Beauty Salon Manager and Operations Lead

Placements24; Willows (CA); On-site; USD 11,000 - 18,000; Full time

Benefits offered by this job

Competitive salary package

Bonuses and incentives

Employee discounts

Supportive management

Positive work culture

Job summary

Placements24 in Welkom, Free State, seeks an experienced Beauty Salon Manager to oversee daily operations, lead a team of beauty professionals, and drive service excellence.

You will manage staff, optimize client experiences, coordinate marketing, and ensure health and safety compliance while growing the salon's reputation.

Qualifications

• Experience leading a beauty salon or senior supervisory role.
• Qualification in Beauty Therapy or related field.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Oversee daily salon operations and client satisfaction.
• Train, motivate, and schedule staff including therapists and receptionists.
• Handle client inquiries and feedback professionally.
• Enforce health and safety regulations and salon policies.
• Manage inventory and ordering of products.
• Develop marketing strategies to attract and retain clients.
• Oversee cash handling, sales reporting, and expenses.
• Maintain welcoming salon ambiance.
• Drive sales through leadership and client engagement.
• Identify service improvements and expansion opportunities.

Skills

Leadership

Customer service

Staff development

Marketing

Financial management

Scheduling

Inventory management

Team motivation

Education

Beauty Therapy qualification

Tools

Salon management software

Job description

About the Role

Our client, a highly regarded beauty salon in Welkom, Free State , is seeking a motivated and experienced Beauty Salon Manager to oversee daily operations and lead a team of talented beauty professionals. This hands‑on management role requires a blend of strong leadership skills, exceptional customer service acumen, and a passion for the beauty industry. You will be responsible for ensuring the smooth running of the salon, managing staff, optimizing client experiences, and driving business growth. The ideal candidate will have a proven track record in salon management or a senior beauty therapy role, coupled with a deep understanding of salon operations, marketing, and staff development. This is a fantastic opportunity to take charge of a thriving establishment in Welkom, Free State , and make a significant impact on its continued success and reputation.

Key Responsibilities

• Oversee all daily salon operations, ensuring a high standard of service and client satisfaction.
• Manage, train, motivate, and schedule salon staff, including beauty therapists and receptionists.
• Handle client inquiries, complaints, and feedback in a professional and timely manner.
• Implement and enforce salon policies and procedures, ensuring compliance with health and safety regulations.
• Manage inventory, stock levels, and ordering of salon products and supplies.
• Develop and execute marketing and promotional strategies to attract new clients and retain existing ones.
• Oversee financial operations, including cash handling, sales reporting, and expense management.
• Maintain the salon's appearance and ambiance to ensure a welcoming and professional environment.
• Drive sales of services and retail products through effective team leadership and client engagement.
• Continuously assess service offerings and identify opportunities for improvement and expansion.

Requirements

• Previous experience in salon management or a senior supervisory role within the beauty industry is essential.
• A recognized qualification in Beauty Therapy or a related field.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of salon operations, including scheduling, inventory, and customer service best practices.
• Proficiency in salon management software and basic financial management.
• Ability to motivate and manage a team effectively.
• A passion for beauty and a commitment to delivering exceptional client experiences in Welkom, Free State .
• Problem‑solving skills and the ability to handle stressful situations calmly.
• Knowledge of marketing and promotional techniques relevant to the beauty industry.

Benefits

• Competitive salary package.
• Opportunity to lead and manage a well‑established beauty salon.
• Performance‑based incentives and bonuses.
• Generous employee discounts on services and products.
• Supportive management and a positive work culture.
• Be a key player in the local beauty scene of Welkom, Free State .