Restaurant Assistant Manager — People & Service Leader

burgerking; Hudson (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Employee discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Hudson, NH is seeking a hands-on supervisor to lead daily operations, coach team members, and ensure exceptional guest experiences. You will manage training, scheduling, cash handling and HACCP logs while upholding quality, service and cleanliness standards.

This team-first role emphasizes developing leaders, delivering a fast-paced, friendly service, and driving continuous improvement through action plans with the Restaurant General Manager.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders - put your people and restaurant first.
• Create Memorable Experiences - deliver service guests can’t wait to experience again at Burger King.
• Administration - balance high-quality employee and guest experience with financial goals.
• Welcomes new team members and provides training needed for their job.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds shift supervisor capability and prepares them for advancement.
• Thank the team and celebrate success.
• Coach brand service behaviors - train, observe, provide feedback and celebrate.
• Monitor speed of service to meet guest expectations.
• Ensure restaurant is welcoming and clean.
• Ensure product quality and operational standards are delivered.
• Partner with GM and team to improve guest metrics.
• Review sales and scheduling to meet QSC targets.
• Ensure accurate daily numbers, cash handling and HACCP logs.
• Review inventory to create product orders.
• Evaluate and implement cost controls.
• Monitor people charts and scheduling and manage onboarding.

Skills

People skills

Team leadership

Fast-paced adaptability

Education

High school diploma

Job description

Burger King in Hudson, NH is seeking a hands-on supervisor to lead daily operations, coach team members, and ensure exceptional guest experiences. You will manage training, scheduling, cash handling and HACCP logs while upholding quality, service and cleanliness standards.

This team-first role emphasizes developing leaders, delivering a fast-paced, friendly service, and driving continuous improvement through action plans with the Restaurant General Manager.