Restaurant Assistant Manager - Lead Teams & Guest Service

Dhanani Group Inc; New Braunfels (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc, a Burger King franchise in New Braunfels, TX, seeks an energetic team leader to drive frontline operations and guest satisfaction. This role offers hands-on leadership from team members to restaurant management, with opportunities for upward mobility across the organization.

You will coach service behaviors, manage schedules, and uphold quality and cleanliness standards while achieving financial goals. Join a growing team in a dynamic, guest-focused environment.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make tough decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—put your people and restaurant first.
• Create memorable experiences—service that makes guests want to return.
• Administration—balance guest experience with financial goals.
• Welcomes new team members and trains them to do their job.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds the capability of shift supervisors for the next level.
• Thank the team and celebrate successes.
• Coach brand service behaviors—train, observe, provide feedback, celebrate.
• Monitor speed of service to meet guest expectations.
• Ensure restaurant is welcoming and clean.
• Ensure product quality and operations standards are met.
• Partner to create action plans to improve guest metrics.
• Review sales and scheduling to meet QSC goals.
• Ensure accuracy of daily numbers, cash handling, and HACCP logs.
• Review inventory and create product orders.
• Evaluate and implement cost controls.
• Monitor people charts and production planning, adjust as needed.
• Create and monitor schedules and onboard new team members.
• Implement action plans addressing employee needs and operational assessments.

Skills

Personable, results-oriented

Team contributor and leader

Education

High school diploma or equivalent

Job description

Dhanani Group Inc, a Burger King franchise in New Braunfels, TX, seeks an energetic team leader to drive frontline operations and guest satisfaction. This role offers hands-on leadership from team members to restaurant management, with opportunities for upward mobility across the organization.

You will coach service behaviors, manage schedules, and uphold quality and cleanliness standards while achieving financial goals. Join a growing team in a dynamic, guest-focused environment.