Restaurant Assistant Manager — Lead People & Service

burgerking; Omaha (NE); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Omaha, NE is seeking a hands-on Supervisor to develop leaders and deliver excellent guest experiences. You will balance guest satisfaction with financial goals while onboarding new team members and coaching staff for performance. This role requires a proactive, fast-paced approach at all shifts.

Ideal candidates have 1-2 years of supervisory experience, strong guest service skills, and the ability to resolve conflicts while keeping teams motivated in a dynamic environment.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first.
• Create Memorable Experiences—delivers a service experience guests can’t wait to return for.
• Administration—balances high-quality guest experience with financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds the capability of shift supervisors for their next level.
• Monitors and honors brand service behaviors with feedback and celebrations.
• Monitors Speed of Service to meet guest expectations.
• Keeps the restaurant welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with GM to improve guest metrics and plans.
• Reviews sales and scheduling to meet QSC targets.
• Manages daily numbers, cash handling, and HACCP logs.
• Reviews inventory to optimize product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning.

Skills

Guest service skills

Leadership

Communication skills

Problem solving

Time management

Education

High school diploma or equivalent

Job description

Burger King in Omaha, NE is seeking a hands-on Supervisor to develop leaders and deliver excellent guest experiences. You will balance guest satisfaction with financial goals while onboarding new team members and coaching staff for performance. This role requires a proactive, fast-paced approach at all shifts.

Ideal candidates have 1-2 years of supervisory experience, strong guest service skills, and the ability to resolve conflicts while keeping teams motivated in a dynamic environment.