Restaurant Assistant Manager - Lead Customer Experience

Dairy Queen; Prestonsburg (KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Food discounts

Tuition reimbursement

Daily pay

Bereavement leave

Employee referral program

Job summary

Dairy Queen is seeking a Restaurant Assistant Manager to uphold high standards of customer service and food quality while supporting restaurant management functions. The role involves learning and performing management tasks, ensuring guest satisfaction, and complying with company policies.

Qualifications include 2+ years in a food-service leadership position, a high school diploma or GED, and the ability to pass background and motor vehicle checks. Flexibility for varied shifts is required.

Qualifications

• 2+ years previous experience as a restaurant Shift Manager, Assistant Manager, or similar food service management role.
• High school diploma or G.E.D equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must have reliable transportation.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
• Ability to communicate effectively in English.

Responsibilities

• The Restaurant Assistant Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit, while assisting with and learning restaurant management responsibilities.
• Provide leadership to the team and support daily operations to ensure guest satisfaction.

Skills

Customer service

Leadership

Communication

Education

High school diploma/GED

Job description

Dairy Queen is seeking a Restaurant Assistant Manager to uphold high standards of customer service and food quality while supporting restaurant management functions. The role involves learning and performing management tasks, ensuring guest satisfaction, and complying with company policies.

Qualifications include 2+ years in a food-service leadership position, a high school diploma or GED, and the ability to pass background and motor vehicle checks. Flexibility for varied shifts is required.