Restaurant Assistant General Manager - Operations Leader

CKE Restaurants, Inc.; Pigeon Forge (TN); On-site; USD 48,000 - 62,000; Full time

Job summary

The Assistant General Manager (AGM) supports the Restaurant General Manager (RGM) in directing the daily operations of a Hardee's restaurant, aligning with Brand Vision, Mission, and Core Values while coaching top talent to meet goals in People, Customer, Sales and Profit.

This role drives customer service excellence, food safety, inventory control, scheduling, and financial accountability, and travels between company locations to support operations.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum of two years experience in restaurant operations.
• Proficient in Microsoft Office applications.
• Flexible schedule including days, nights, weekends.

Responsibilities

• Assist in directing daily operations and supervising shifts.
• Train and coach staff to meet service standards.
• Monitor customer service, food prep, and cleanliness.
• Analyze sales, labor, and inventory; take corrective actions.
• Travel between locations to support operations.
• Ensure compliance with company standards and safety requirements.

Skills

Effective Communication

Customer Focused

Developing Talent

Execution Excellence

Accountability

Education

High school diploma / GED

Tools

Microsoft Office

Job description

The Assistant General Manager (AGM) supports the Restaurant General Manager (RGM) in directing the daily operations of a Hardee's restaurant, aligning with Brand Vision, Mission, and Core Values while coaching top talent to meet goals in People, Customer, Sales and Profit.

This role drives customer service excellence, food safety, inventory control, scheduling, and financial accountability, and travels between company locations to support operations.