Restaurant Assistant General Manager: Lead Teams & Grow Profits

Shake Shack Enterprises; Wilmington (NC); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Medical insurance

401k with company match

Paid time off

Parental leave

Employee assistance program

Job summary

Shake Shack Enterprises is seeking a Restaurant General Manager to lead and develop a high-volume team, ensuring top hospitality standards and strong financial performance. You will oversee daily operations, scheduling, payroll, and compliance with health codes while driving sales and brand presence in the local community.

Qualifications include 3+ years in restaurant GM, P&L experience, and leadership with a customer-focused mindset.

Qualifications

• Minimum 3 years of Restaurant General Management in a high-volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Ability to learn and train others on all aspects of the Shack operations
• Demonstrated ability to champion hospitality and motivate team members
• Strong leadership skills with a focus on coaching and achieving excellence
• Knowledgeable in all financial aspects of business operations
• Minimum 3 years of P&L responsibilities
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Job description

Shake Shack Enterprises is seeking a Restaurant General Manager to lead and develop a high-volume team, ensuring top hospitality standards and strong financial performance. You will oversee daily operations, scheduling, payroll, and compliance with health codes while driving sales and brand presence in the local community.

Qualifications include 3+ years in restaurant GM, P&L experience, and leadership with a customer-focused mindset.