Restaurant Assistant General Manager

McDonald's; New Castle (PA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401k and profit sharing

Bonus program

Paid training and development

Job summary

McDonald's is seeking an Assistant General Manager to support the General Manager in running day-to-day restaurant operations, leading shifts, training teams, and delivering exceptional guest service. This role emphasizes coaching, process adherence, and people development across all restaurant functions.

The position centers on labor planning, food safety, inventory management, and profitability, while guiding crew and hourly managers to meet targets.

Qualifications

• Experience leading restaurant teams and operations.
• Proven record of achieving shifts targets and service quality.
• Strong training and people development skills.
• Solid knowledge of food safety and cleanliness standards.
• Ability to manage labor planning and inventory.
• Customer-focused with excellent communication.
• Ability to coach and enforce labor laws.

Responsibilities

• Shift Preparation- including labor planning and crew positioning.
• Providing exceptional customer service and quality food production.
• Supervising food safety and cleanliness procedures.
• Achieving targets during shifts and assisting departments in reaching their goals.
• Conducting travel paths to observe and improve restaurant execution from a customer’s perspective.
• Monitoring safety, security, inventory, and profitability.
• Enforcing labor laws and providing on-the-spot coaching.
• Setting the example in professional appearance, attitude, and dependability.
• Communicating effectively with crew and shift managers to prepare for successful shifts.
• Training crew and hourly management.
• Demonstrating and reinforcing leadership behaviors and people standards to gain commitment from crew and shift managers.
• Managing assigned profit and loss line items to deliver optimal business results.
• Recruiting, hiring, scheduling, and retaining employees with authority to hire, discipline, and terminate as necessary.
• Ensuring a respectful workplace exists in the restaurant.
• Leading a Department: Kitchen, People, Guest Service or Technology

Skills

Leadership

Training

Food safety

Inventory management

Customer service

Coaching

Labor planning

Job description

Are you a driven and experienced leader looking to advance your career in the fast-food industry? McDonald's is hiring an Assistant General Manager to join our team. As an Assistant General Manager, you will support the General Manager in executing all aspects of restaurant operations. Your key responsibilities will include managing training, food safety, inventory management systems, setting goals, delegating tasks, and ensuring exceptional customer service. If you are passionate about leading people and executing high standards in the restaurant industry, this role is for you!

Key Responsibilities:

Running Great Shifts:

Shift Preparation- including labor planning and crew positioning.

Shift Control:

• Providing exceptional customer service and quality food production.
• Supervising food safety and cleanliness procedures.
• Achieving targets during shifts and assisting departments in reaching their goals.
• Conducting travel paths to observe and improve restaurant execution from a customer’s perspective.
• Monitoring safety, security, inventory, and profitability.
• Enforcing labor laws and providing on-the-spot coaching.

Completion of Assigned Responsibilities:

• Setting the example in professional appearance, attitude, and dependability.
• Communicating effectively with crew and shift managers to prepare for successful shifts.

Developing and Training:

• Training crew and hourly management.
• Demonstrating and reinforcing leadership behaviors and people standards to gain commitment from crew and shift managers.

Controlling Profit and Loss:

• Managing assigned profit and loss line items to deliver optimal business results.

Recruiting, hiring, scheduling, and retaining employees

• with the authority to hire, discipline, and terminate as necessary.

Ensuring a respectful workplace exists in the restaurant.

Leading a Department

• Kitchen, People, Guest Service or Technology

Benefits:

• $45,000 - $60,000 annually
• Competitive monthly bonus program
• Tuition assistance up to $3,000 per year
• Comprehensive health, dental, and vision insurance
• Generous paid time off
• Life insurance
• 401k and profit sharing
• Paid training and development opportunities

Join McDonald's as an Assistant General Manager and be part of a global brand that values quality, service, and leadership.

Enhance your career with McDonald's and make a difference in the fast-food industry.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.