Restaurant Assistant General Manager

Eataly; Town of Florida, Northern (NY, KY); On-site; USD 60,000 - 90,000; Full time

Job summary

Eataly is hiring a Restaurant Assistant General Manager in Aventura, FL, to oversee day-to-day restaurant operations within a large, guest-focused environment. This role requires hands-on leadership, effective staff management, and a commitment to delivering high-quality Italian cuisine and service.

You will work closely with the General Manager of Restaurants to ensure profitability, staffing, and exceptional hospitality across shifts, including evenings and weekends.

Qualifications

• 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals.
• Demonstrated problem-solving, organizational, analytical and business management skills.
• Excellent communication, leadership and team-building skills.
• Advanced proficiency in Microsoft Office.
• Experience with Italian cuisine and wine highly preferred.

Responsibilities

• Oversees the restaurant operations and maximizes profitability while upholding guest experience standards.
• Works on the floor with a hands-on approach and stays involved with daily activities.
• Hires, trains, and evaluates team members and provides coaching for growth.
• Manages inventory and coordinates with interdepartmental teams and corporate.
• Maintains hospitality standards and handles guest incidents when needed.

Skills

People management

Leadership

Guest service

Problem-solving

Communication

Team-building

Tools

Microsoft Office

Job description

Restaurant Assistant General Manager

Eataly Aventura 19501 biscayne boulevard, Aventura, FL
33180, United States Full-time

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Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.

• Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
• Hires, assigns, trains, motivates, evaluates and terminates team members as necessary
• Provides in-the-moment coaching and feedback to team members, actively facilitating their growth
• Manages inventory levels and replenishes goods and operating materials
• Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.
• Documents, investigates and resolves employee and guest incidents
• Maintains a high level of hospitality towards guests as well as within the team
• Performs other duties as required or assigned

Qualifications

• 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
• Demonstrated problem-solving, organizational, analytical and business management skills
• Excellent communication, leadership and team-building skills
• Advanced proficiency in Microsoft Office
• Experience with Italian cuisine and wine highly preferred

Job Requirements

• Availability to work a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting